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Kenmore IntelliSoft 370 Series User Manual

Kenmore IntelliSoft 370 Series
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OWNER'S MANUAL
Water Softener
with High Performance Valve
IntelliSoft 370 Series
MODEL NO. 625.383760
Caution:
Read and follow all safety rules and operating
instructions before first use of this product.
Questions ?
Visit www.KenmoreWater.com
or call toll free 1-800-426-9345 (M - F, 7 AM - 6 PM CST)
Repair or Parts ? Call toll free 1-800-469-4663
See back cover for other Sears service numbers.
SAVE THIS MANUAL
Use the plastic bag and tie provided, to hang manuals nearby the
softener for future reference.
Warranty
Installation
Start Up / Setting
How It Works
Care Of
Specifications
Repair Parts
Timer
System tested and certified by NSF
International against NSF/ANSI Standard 44
for water softener performance.
®
Printed on recycled paper
Sears Brands Management Corporation, Hoffman Estates, IL 60179 U.S.A.
PRINTED IN U.S.A. www.KenmoreWaler.com Part No. 7282603 (Rev. S 7/22/10)

Table of Contents

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Kenmore IntelliSoft 370 Series Specifications

General IconGeneral
BrandKenmore
ModelIntelliSoft 370 Series
CategoryWater Dispenser
LanguageEnglish

Summary

Water Softener Warranty Information

One Year Limited Warranty

Details of the one-year limited warranty covering defects in material and workmanship.

Three Year Limited Warranty on Electronic Parts

Warranty coverage for specific electronic components for three years from the date of purchase.

Ten Year Limited Warranty Against Leaks

Warranty covering leaks in the water softener tank or salt storage drum for up to ten years.

Disclaimer of Implied Warranties and Remedies

Information regarding limitations on implied warranties and exclusive remedies for product issues.

Safety Guides

General Safety Precautions

Essential safety rules and operating instructions to follow before using the water softener.

Unpack and Check Carton

Inspect Shipment Contents

Instructions for checking the water softener carton for completeness and potential damage.

Plan Your Installation

Where to Install the Water Softener

Guidance on selecting the optimal location for the water softener unit.

Suggested Slab Foundation Installation

Diagram and considerations for installing the softener on a concrete slab.

Planning Your Piping and Fittings

Guidance on drawing plans and listing materials for water softener plumbing.

Pipe, Fittings, and Materials Required

Details on necessary pipes, fittings, and materials for connecting the softener.

Installation Preparation and Checks

Before Installing Checks and Tests

Essential checks and tests to perform on water supply before softener installation.

Assemble Drain Port Elbow

Instructions for assembling and attaching the drain port elbow to the softener valve.

Install Single Bypass Valve

Assemble Inlet/Outlet Adaptors or Bypass Valve

Steps to assemble the bypass valve or inlet/outlet adaptors onto the softener.

Install Bypass Valve and Threaded Adaptors

Procedure for installing the bypass valve or threaded adaptors for plumbing connections.

Install Bypass Valves

Installing Bypass Holding Clips

Guidance on securely attaching the bypass valve or installation adaptors using holding clips.

Install 3-Valve Bypass System

Step-by-step instructions for installing a three-valve bypass system for water softener connections.

Connect Water Softener and Pipes

Positioning the Water Softener

Instructions for placing the water softener unit in its designated installation location.

Connecting the Softener to Plumbing

Steps for measuring, cutting, and connecting pipes to the water softener inlet and outlet.

Connect Drains

Connecting the Valve Drain Hose

Procedure for attaching and routing the drain hose from the softener valve.

Connecting Salt Tank Overflow Tubing

Instructions for connecting the overflow tubing from the salt tank to a suitable drain.

Leak Test Procedure

Performing the Leak Test

Steps to check for leaks after installing the water softener and connecting plumbing.

Electrical Requirements

Grounding Clamp Installation

Instructions for installing a grounding clamp between softener pipes for electrical safety.

Softener Power Outlet and Transformer

Requirements for the electrical outlet and transformer connection for the softener's operation.

Final Installation Steps

Install Covers and Restart Water Heater

Steps to replace covers and restart the water heater after installation.

Program The Timer

Setting Up the Timer Controls

Introduction to programming the water softener's electronic timer for optimal performance.

Set Present Time of Day

Instructions for setting the current time on the softener's digital timer display.

Set Water Hardness Number

Guidance on entering water hardness levels for accurate softener operation and regeneration.

Set Regeneration Time

Procedure for setting the preferred time of day for the softener's regeneration cycle.

Set Salt Type

Instructions for selecting the type of water softener salt being used (NaCl or KCl).

Sanitize The Water Softener

Sanitize Your Water Softener Procedure

Step-by-step process for sanitizing the water softener using bleach and a recharge cycle.

Adding Salt To The Storage Tank

Adding Salt to the Storage Tank

Instructions on how to properly add salt to the softener's storage tank for regeneration.

Water Softening Salt with Iron Removing Additives

Information on using special salts to handle iron content in water and recommended maintenance.

Installation Check List

Check List of Step-by-Step Guides to Install

A checklist to ensure all installation procedures for the water softener have been completed.

Faceplate Timer Features

Extra Recharge

How to initiate a manual regeneration cycle when needed, such as after high water usage.

Recharge Now

Procedure to start an immediate regeneration cycle on the water softener.

Recharge Tonight

How to schedule a regeneration cycle to begin at the next preset recharge time.

Salt Monitor System

Setting up the low salt indicator to remind the user to refill the salt storage tank.

Faceplate Timer Features (Continued)

Salt Efficiency Setting

Configuring salt efficiency for optimal salt and water usage, with California requirement.

Clean Feature

Enabling a cleaning backwash cycle for water supplies with iron or sediment.

Clean Feature Minutes

Adjusting the duration of the extra backwash cycle for the clean feature.

Faceplate Timer Features (Advanced)

97% Feature

Enabling a feature for salt and water savings by regenerating at 97% capacity.

12/24 Hour Clock Setting

Selecting between a 12-hour or 24-hour format for the timer display.

Gallons or Liters Display

Choosing to display water usage and flow rates in gallons or liters.

Maximum Days Between Regenerations

Setting a maximum interval between regeneration cycles to maintain resin bed cleanliness.

Tank Light Operation

How to turn on the interior light of the salt storage tank.

Water Flow Through Softener

Viewing the current water flow rate through the softener unit.

Faceplate Timer Features (Additional)

Average Daily Gallons or Liters

Displaying the average daily water usage adjusted by the timer.

Recharge Time Remaining and Valve Position

Indications for recharge time and current valve position during regeneration cycles.

Program Memory

Information on how the timer retains settings during power outages.

Error Code Display

Understanding error codes that may appear on the softener's display for troubleshooting.

Kenmore's Ultra Cleansing Feature

Explanation of the feature that cleans sediment from the softener's internal components.

How Your Water Softener Works

Water Softener Service Operation

Describes the normal service cycle where the softener removes hardness minerals from water.

Regeneration Process Overview

Explains the regeneration process, including its 5 stages: Fill, Brining, Brine Rinse, Backwash, Fast Rinse.

How Your Water Softener Works (Advanced)

Automatic Bypass and Electronics

Details on automatic bypass during regeneration and the softener's electronic components: water meter and computer.

Care Of Your Water Softener

Dealing with Salt Bridges

Information on identifying and breaking up salt bridges that form in the salt storage tank.

Care Of Your Water Softener (Maintenance)

Cleaning the Nozzle and Venturi

Instructions for cleaning the nozzle and venturi assembly to ensure proper brine flow and softener function.

Managing Iron in the Resin Bed

Guidance on cleaning the resin bed to handle clear water iron and advice on red water iron issues.

Care Of Your Water Softener (Protection)

Protecting the Softener from Freezing

Steps to drain all water from the softener to prevent freeze damage in cold environments.

Water Softener Troubleshooting

Troubleshooting Common Problems

A checklist and guide to diagnose and fix common issues like no soft water, hard water, or brine tank problems.

Specifications

Bypass Valve Operation

Details on the correct positioning of bypass valves for service and bypass modes.

Water Supply Requirements

Specifications for minimum flow, pressure, temperature, hardness, and iron content of the water supply.

Salt Requirements

Information on the type of salt needed for the water softener and alternate options.

Specifications (Performance)

Pressure Drop vs. Flow Rate

Graph illustrating the relationship between water pressure drop and flow rate for the softener.

Other Performance Specifications

Details on resin type, capacity, efficiency rating, service flow rate, and drain flow rate.

Service Tech Information

Wiring Schematic and Faceplate Overview

Diagram of the softener's wiring and an overview of the faceplate controls and indicators.

Initial Checks for Service Technicians

Essential preliminary checks for service personnel to perform before diagnosing issues.

Service Tech Information (Diagnostics)

Error Code Interpretation

Chart explaining error codes displayed by the softener and their most likely causes.

Manual Initiated Diagnostics

Procedure to enter diagnostic mode for checking valve position, turbine operation, and switch status.

Service Tech Information (Valve & Timer)

Valve Position Indicators and Troubleshooting

Understanding valve position indicators and troubleshooting common display issues.

Timer PWA Replacement

Guidance on replacing the timer Printed Wiring Assembly (PWA) and ensuring correct cycle orientation.

Service Tech Information (Regeneration Check)

Manual Advance Regeneration Check

Procedure to manually advance regeneration cycles to verify component operation and flow rates.

Service Tech Information (Valve Service)

Rotary Valve Service and Assembly

Detailed instructions for disassembling, servicing, and assembling the softener's rotary valve.

Service Tech Information (Water Flow)

Water Flow Through the Softener Valve

Diagrams illustrating water flow during Service, Fill, Brining, and Brine Rinse cycles.

Service Tech Information (Water Flow Cycles)

Water Flow Through the Softener Valve Cycles

Diagrams showing water flow during Backwash and Fast Rinse cycles of the regeneration process.

Parts List

Kenmore Water Softener Complete Parts List

A comprehensive list of all parts for the Kenmore water softener, identified by key number and part number.

Parts List (Brine Valve Assembly)

Kenmore Brine Valve Assembly Parts List

A detailed list of parts specifically for the brine valve assembly of the water softener.

Parts List (Exploded View Components)

Kenmore Exploded View Parts List

A list of parts corresponding to the exploded view diagrams, categorized by component.

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