Gas leaking from
cracked/cut/burned
hose.
Gas leaking from LP
cylinder.
Gas leaking from LP
cylinder valve.
Gas leaking between LP
cylinder and regulator
connection.
Fire coming through
control panel.
Drip fire or continuous
excessive flames above
cooking surface.
• Trying to light wrong burner.
•
Bur
ner not engaged with control
valve.
• Ob
struction in burner
.
• No gas flo
w
.
• V
apor lock at coupling nut to LP
cylinder.
• Co
upling nut and LP cylinder valve not
fully connected.
•
Electrode cracked or broken; “sparks
at crack.
• Electrode tip not in proper position
.
• W
ire and/or electrode covered with
cooking residue.
• Wires are loose or disconnected.
• W
ires are shorting (sparking)
between igniter and electrode.
• D
ead battery.
GAS ISSUES:
• See instruc
tions on control panel and in Use and Care section.
• Ma
ke sure valves are positioned inside of burner
tubes.
•
Ensure burner tubes are not obstructed with spider webs or
other matter. See cleaning section of Use and Care.
• Mak
e sure LP cylinder is not empty. If LP cylinder is not emp
ty,
refer to “Sudden drop in gas flow.”
• Turn off knobs and disconnect coupling nut from LP cylinder.
Re
connect and retry.
• Turn the coupling nut approximately one-half to three-quarters
additional turn until solid stop. Tighten
by hand only - do not use
tools.
• Repla
ce electrode(s)
.
Ma
in Burners:
• Tip of electrode should be pointing toward gas port opening
o
n burner. The distance should be 1/8” to 1/4”. Adjust if
necessary.
Sideburner
• Tip of electr
ode should be pointing toward gas port
opening
on burner. t
he distance should be 1/8” to 3/16”. Adjust if
necessary.
• Clean w
ire and/or electrode with rubbing alcohol and cl
ean
swab
.
• Reco
nnect wires or replace electrode/wire assembly.
• Replac
e igniter wire/electrode assemb
ly.
• R
eplace with a new AAA-size alkaline battery.
Problem
Problem
Possible Cause
Possible Cause
Prevention/Solution
Prevention/Solution
EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
• Damaged hose.
• Mechanical failure due to rusting or
mishandling.
• Failure of cylinder valve from
mishandling or mechanical failure.
• Improper installation, connection not
tight, failure of rubber seal.
• Fire in burner tube section of burner
due to blockage.
• Too much drip buildup in burner area.
•Turn off gas at LP cylinder or at source on natural gas systems.
If the hose is cracked or cut but not burned, simply replace
valve / hose / regulator. If the hose is burned, the cause could
be other than a faulty valve/hose/regulator. Discontinue use of
grill until a plumber or gas technician has investigated and
corrected the problem.
• Replace LP cylinder.
• Turn off LP cylinder valve. Return LP cylinder to gas supplier.
•Turn off LP cylinder valve. Remove regulator from cylinder and
visually inspect rubber seal for damage. See LP Cylinder Leak
Test and Connecting Regulator to the LP Cylinder.
•Turn off control knobs and LP cylinder valve. Leave lid open to
allow flames to die down. After fire is out and grill is cold,
remove burner and inspect for spider nests or rust. See Spider
Alert and Cleaning the Burner Assembly sections of this Use &
Care Guide.
• Turn off control knobs and LP cylinder valve. Leave lid open to
allow flames to die down. After cooling, clean food particles
and excess drip from inside firebox area, drip tray, and other
surfaces.
Troubleshooting
Burner(s) will not light
using igniter.
(See Electronic
Ignition
Troubleshooting also)
Continued on next
page.
28
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