9
Troubleshooting Guide
Problem Cause Solution
The processor will not
operate.
No Power.
Bowl not fitted to power
unit correctly.
Bowl lid not locked on
correctly.
Check processor is plugged in.
Check bowl is located correctly and the
handle is situated towards the right front
hand corner.
Check that the lid interlock is located
correctly into the handle area.
The processor will not work if the bowl
and lid are fitted incorrectly.
Detachable drive shaft
not fitted to power unit.
Fit the detachable drive shaft
onto the
power unit before fitting the bowl. The
bowl tools and attachments will not operate
unless the drive shaft is fitted.
Blender, Blend-Xtract 2GO
or mill will not operate
Blender, Blend-Xtract
2GO or mill not locked on
correctly.
Blend-Xtract 2GO or mill not
assembled correctly.
Blender, Blend-Xtract 2GO or mill will not
operate if fitted incorrectly to the interlock.
Check blade assembly is fully tightened into
the bottle or jar.
Processor stops during
processing
Processor overloaded/
maximum capacities
exceeded.
Lid unlocked.
Check maximum capacities stated in the
recommended usage chart.
Check lid is locked correctly.
Blend-Xtract 2GO or multi
mill leaking from blade
assembly base.
Seal missing
Seal incorrectly fitted
Seal damaged.
Check seal is fitted correctly and not
damaged. To obtain a replacement seal see
‘Service and Customer Care’.
Unit unstable/heavy
vibrations and movement.
Sticky fruit/ingredients such
as dates being processed.
Speed selected too low.
For best results use 'Pulse' first to break
down the ingredients and then continue
processing on maximum speed.
Poor performance of
tools/attachments
Refer to hints in relevant ‘Using the attachment’ section. Check
attachments are assembled correctly.
To Previous Page
Loading...
