Kerlink Wirnet iFemtoCell-evolution 923 - Getting Help and Support; Accessing Online Resources; Wiki Content Overview

1. Need help?
• In order to provide the most updated technical documentaon, as well as considering and
saving the environmental resources, Kerlink is providing preferably “Online documentaon”.
• Kerlink is gathering all the technical informaon on a Wiki: hp://wikikerlink.fr/
ͳ If you don’t have yet your Wiki login/password please request them to
support@kerlink.com (note that the “Product ID” of one of your products will be required).
ͳ How to nd the “Product ID”? Please look at the Wirnet iFemtoCell-evoluon scker
placed on the right side of the case.
• On the Wiki, Kerlink is proposing a comprehensive set of documents and informaon for self-
help:
ͳ Setup of Wirnet™ iFemtoCell-evoluon Gateway: Connecon to the gateway, Firmware
update, Packet Forwarder installaon, Packet Forwarder conguraon.
ͳ System Management: Connecon, login and credenals, KerOS REST API, …
ͳ Network Management: Backhaul conguraon, Firewall, IPsec / OpenVPN.
ͳ LoRa Features, KerOS customizaon, Support and resources (FAQ, Troubleshoot the
gateway …)
V3.0 | 01.06.2020 |Page 1