Product Declassification and Security Product Name: Truevolt Series of Digital Multimeters
Model Numbers: 34460A, 34461A, 34465A, 34470A
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Procedure for Declassifying a Faulty Instrument
If the instrument is not functioning and the user is unable to use the security functions to
declassify the instrument, the user must physically remove the front panel printed circuit
assembly from the instrument. Once this assembly is removed, proceed with one of
these options:
Destroy the front panel printed circuit assembly using a DSS/NISPOM approved
destruction method
OR
Remove the NAND flash memory component located on the front panel printed
circuit assembly (U203), and destroy it using a DSS/NISPOM approved
destruction method
Refer to the Truevolt Series Operating and Service Guide procedures for removing the
front panel printed circuit assembly.
Send the instrument to a Keysight repair facility. If the unit has option SEC and is still
under warranty, the repair facility will replace the front panel printed circuit assembly. If
this restores instrument functionality, the user will not be charged for the new
assembly. If a different assembly is at fault, the user will be charged for the new front
panel assembly even though the instrument is still under warranty.