Chapter 7: Service and troubleshooting 
156  P/N 3101890-EN • REV 006 • ISS 21JUN18 
m  Possible cause 
A ground fault is detected on the loop
  •  There is a pinched wire between a device and the electrical box
•  The loop wire is nicked and making contact with ground 
An internal trouble is detected on the loop
  •  A detector is defective or dirty 
•  A CO module is defective or not seated correctly 
•  A photo or heat sensor is reading too high or too low 
•  A light source is affecting a detector 
• 
A wiring terminal flange in the detector base is touching another 
terminal flange 
•  An isolator or relay base is defective 
•  Devices are drawing too much or too little current during 
mapping 
A maintenance alert is detected on the loop
  A detector needs cleaned 
The system reports an “End of life ACT” 
event
 
A CO module needs replacement 
 
Mapping errors 
Table 62 lists basic mapping errors. For information on identifying and locating mapping errors, refer to “Using the 
Configuration Utility diagnostics tool” below. 
Note: Do not replace factory-programmed devices such as pull stations and MM1 modules with a GSA-CT1. 
Table 62: Signaling line circuit mapping errors 
  Possible causes 
A mapping error is detected on the 
loop
 
•  There is a discrepancy between the expected map and the devices 
installed on the loop (serial number, personality code, or device type) 
•  A device ID is incorrectly entered in the VM-CU 
•  There are more than 124 T-taps on the loop  
•  There is excessive circuit resistance 
•  There is excessive circuit capacitance 
The system continues to remap
 the 
 
•  An intermittent connection is 
causing one or more devices to lose then 
reestablish communication with the loop controller  
•  There is a defective device or detector base 
There is a device type error
  There is a discrepancy between the device type recorded on the internal 
map and the device installed on the loop