Chapter 7: Service and troubleshooting
162 P/N 3101890-EN • REV 006 • ISS 21JUN18
Trouble tab message Possible cause Possible solution
The detector is dirty Clean the detector
The detector is dirty Clean the detector
The base is bad Replace the base
CO communication trouble UART
There is no communication
between the V-Series detector and
CO sensor.
Open the V-
sure the CO module is properly
seated.
The V-Series detector CO module
failed supervision.
From the control panel, reset the
panel. If the trouble recurs after 44
seconds replace the detector.
The V-Series detector CO module
has reached its end of life.
Replace the CO module.
The V-Series detector CO module
is not calibrated.
Replace the CO module.
ue for vector measurement
Devices on the loop are drawing
too much current during the
mapping process.
Place a temporary short across the
data loop (approximately
5 seconds).
Static value for vector measurement
too small
Devices on the loop are not
drawing enough current during
mapping.
• Replace the detector base.
• Check for defective wiring.
Short circuit on relay base
There is a short between the
detector and detector base. (Note:
The detector will report that it has a
standard base, regardless of the
real base type.)
Remove the short.
Device has switched to a short
circuit while closing the isolator relay
There is a short on the loop. (Note:
This only applies to detectors with
an isolator base.)
Remove the short on the loop.
lator relay does not
The base cannot change its state. Isolator base:
• Remove the detector from the
base for 60 seconds, and then
put it back on the base. If the
trouble returns or there is no
power to the next base, replace
the faulty base.
Relay base:
• Remove the detector from the
base for 60 seconds, and then
put it back on the base. If the
trouble returns, replace the faulty
base.
• Smoke the detector while it is on
the base. If after the alarm the
trouble returns, replace the base.
h EEPROM ID, EEPROM
• The flash memory is corrupted.
• The EEPROM is empty (the
devices are not identified).
Replace the detector.