Kinesis savant elite 2 User Manual

operaon by the foot and the pedals have
been funconally tested to one million
operaons. In actual use, the computer or
operang system may aect how the de-
vice performs under such condions. Nor-
mal usage consists of intermient pressing.
Technical support
Troubleshoong
Visit our web site, www.kinesis.com, for
addional Savant Elite2 troublingshoong
ps, and select Technical Support.
Status lights
If a problem is suspected, the rst place to
check is the status lights. If the green LED
displays a steady light, the unit is operang
normally in Play Mode. If there is no LED
illuminated, the system is not powered. If
only the red LED is illuminated, the unit is
not ready and requires aenon.
If the green LED is ashing, the unit is in
Programming Mode. Please see the chap-
ter “Installaon, Programming Mode” for
instrucons on programming the device.
Programming errors
If the device becomes unresponsive, it is
possible errors have occurred in the cong-
uraon le, or a pedal was pressed during
the period when the VRD was either open-
ing or closing.
The rst thing to try is simply unplug and
replug your device into its USB port. If that
doesn’t solve the problem, trying acvang
Programming Mode using the slide switch,
or by holding down a pedal while plugging
in the unit.
If you are successful in opening the VRD
and can open the Acve folder, try to de-
lete the pedals.txt le or move it (cut &
paste) to a dierent locaon. Switching
back to play mode or power cycling
(replugging) the unit will regenerate a de-
fault pedals.txt le in the acve folder.
See page 7 for the default acons of your
device. If these steps don’t restore the
funconality of the device, contact Kinesis
Technical Support for further assistance.
11
Contacng Kinesis Technical Support
Contact Kinesis technical support only aer
you have read the enre User’s Manual
and sll have problems or unanswered
quesons. Contact Kinesis Technical Sup-
port by E-mail (tech@kinesis.com), fax (425
-402-8181), or phone (800-454-6374, US
only, or 425-402-8100). Technical support
hours are 8:30am to 4:30pm Pacic Time,
Monday-Friday except holidays.
When you contact Kinesis, be prepared to
document your purchase date, as well as
your product model number and serial
number. Also know the brand and model of
your computer and your computer’s oper-
ang system.
Geng an RMA number prior to repair
For any repair, whether or not it is covered
by your warranty, you must contact Kinesis
to explain the problem, provide certain
informaon, and get an RMA number to
write on your, package. Packages sent to
Kinesis without rst obtaining an RMA
number may be refused. Product will not
be repaired without informaon and in-
strucons from the owner.
Repairs by authorized repair centers only
The product may be repaired by author-
ized, qualied personnel only. Unauthor-
ized or inexpertly carried-out repairs may
seriously jeopardize the safety of the user
(such as from re danger) and may invali-
date your warranty.
Packaging and Shipping
If you need to ship the product back to
Kinesis, use its original or other packaging
that protects it against impact and shock.
Be sure to contact Kinesis for an RMA num-
ber and Kinesis’ shipping address. You
should insure the package since Kinesis is
not responsible for items unl they are
received by the Kinesis repair center.

Kinesis savant elite 2 Specifications

General

Brand	Kinesis
Model	savant elite 2
Category	Controller
Language	English