• Sign out of from your eReader: Signing out of your
eReader, and then signing back in can also x some
common problems. When you sign back in, your
eReader will start the set-up process again. You'll
need to enter the email address associated with your
Kobo account and your password to set up your
eReader over a Wi Fi connection.
• Factory reset your eReader: If signing out and back
in doesn't solve your problem, try performing a
factory reset on your eReader instead.
Verifying your account details
If you can't see the book you purchased from the Kobo
bookstore on your eReader even after you sync, double-
check that the email address that you used to sign in to your
eReader is the same email address that you used to create
your Kobo account.
• Verify your account details on your eReader:
1. Go to your Home screen.
2.
Tap
Home at the top of the screen.
3. Tap Settings.
4. Tap Accounts.
To Next Page
Loading...
