22 www.kodak.com/go/easysharecenter
4 Solving camera problems
For step-by-step product support, visit www.kodak.com/go/z8612support and select
Interactive Troubleshooting & Repairs.
Camera problems
If Try one or more of the following
Camera does not
turn on.
■ Install new batteries (page 1).
■ Charge rechargeable batteries.
Camera does not
turn off.
■ Remove the battery, then reinsert or replace it. If the camera still does
not function, visit www.kodak.com/go/z8612support and select
Interactive Troubleshooting & Repairs.
Stored pictures are
corrupted.
■ Retake pictures. Do not insert or remove card while the camera is on.
Keep rechargeable batteries charged.
■ Transfer the pictures to the computer, then format the card or internal
memory.
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Camera freezes up
when a card is
inserted or
removed.
■ Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
■ Try another SD/SDHC card.
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