Ensure the appliance is turned off, the power cord is unplugged, and water is drained before
cleaning.
1. Pour a solution of warm water with diluted detergent into the water tank and the
space below the transparent window inside, then use a soft cloth to wipe the
interior.
2. Use water to rinse the interior and drain out the water by unplugging the drain cap
on the bottom of the appliance.
3. Clean the exterior with a solution of mild detergent and warm water.
4. Dry the interior and wipe the exterior with a soft cloth.
Problem Possible cause Solution
The low water level
indicator ‘ ’ is
illuminated and the
arrow is flashing.
The water tank is low on
water.
Turn off the appliance, then fill it with
water and press the power button
again to restart the appliance.
The full indicator ‘ ’
is illuminated and the
‘F’ is flashing.
There is too much ice. Remove
some ice from the appliance.
There may be an
obstruction inside the
appliance affecting the
internal sensor.
Remove the obstruction and clean
the appliance.
The following error
indicator is
illuminated:
The ambient
temperature sensor has
broken.
Stop use immediately and contact
help.Kogan.com for assistance.
The following error
indicator is
illuminated:
The appliance is not
resetting properly.
Stop use immediately and contact
help.Kogan.com for assistance.
TROUBLESHOOTING
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