Kohler Co. 29 1383682-A01-C
This troubleshooting guide is for general aid only. Kohler Authorized Service
Representatives can resolve any related electrical problems. For warranty
service, contact your dealer or wholesale distributor.
General Functions
Phenomenon Possible Causes Recommended Solution
1. The unit does
not work.
A. Power failure occurred.
B. The power cord is
disconnected.
C. The seat fails to detect
user.
D. Thermal protector auto
protection is activated.
E. None of the above
solutions take effect.
A. Wait until the power is
restored.
B. Insert the power cord into
a power outlet.
C. Contact seat sensing
area.
D. Place product at ambient
temperature for some time.
E. Contact a Kohler Service
Representative.
2.Bidet seat is
loose.
A. Screws and nuts are
loose.
A. Tighten the screws
and nuts according to the
Installation Guide.
3. Water does not
spray out of the
wand.
A. The seat fails to detect
user.
B. Water supply failure.
C. Filter is clogged.
D. None of the above
solutions take effect.
A. Contact seat sensing
area.
B. Power off, remove water
supply fault and power on
again.
C. Refer to
“
CLEAN FILTER
”
section.
D. Contact a Kohler Service
Representative.
TROUBLESHOOTING /
疑難排解
/
문제 해결
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