Troubleshooting (cont.)
Symptoms Probable
Causes
Recommended Action
3. Constant
water flow.
A. Filter is
plugged.
A. Clean or replace the filter.
B. Diaphragm
seal is
damaged or
dirty.
B. If the diaphragm is cut or torn,
order a new diaphragm assembly.
Clean or replace the diaphragm.
C. Solenoid
does not work.
C. Install a new solenoid assembly.
4. Sporadic
water flow.
A. The faucet
is angled
incorrectly to
deck or
misaligned
with user area.
A. Verify that the faucet is mounted
according to the installation
instructions. Ensure that the faucet
is installed in a position that is
above the rim of the sink.
B. The wires
are pinched or
damaged.
B. Remove the spout and verify
that the wires are tucked inside the
spout before reassembling.
5. Sensor
flashes once
approximately
every 2
seconds. The
product
continues to
operate.
A. Low
voltage.
A. Replace the power supply.
6. Sensor
flashes once
approximately
every 2
seconds. The
product does
not operate.
A. Low
voltage.
A. Replace the power supply.
Kohler Co. 19 1207552-2-B
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