Troubleshooting Guide
Troubleshooting Tips
NOTE: This troubleshooting guide is for general aid only. For
warranty service, contact your dealer or wholesale distributor.
Troubleshooting Table
Symptoms Recommended Action
1. The cook sink does
not hold water.
A. Operate the drain by turning the drain
knob open and closed several times. Then,
close the drain.
B. If the cook sink still does not hold water,
ensure that the drain cable is connected at
both ends and operates freely as described
in the installation guide.
C. If the problem persists, contact a Kohler
Authorized Service Representative.
2. Water drains
slowly from sink
or does not drain.
A. The drain or trap is probably plugged.
Clean out the drain or trap.
B. If the problem persists, contact a Kohler
Authorized Service Representative.
3. Water leaks from
under sink.
A. Check if the drain or trap connections are
loose or damaged. If necessary, tighten or
replace the connections.
B. If the problem persists, contact your local
plumber.
4. The cook sink does
not heat water and
no display
indications are
present.
A. Check that the specified power is supplied
to the cook sink. Close any tripped circuit
breaker.
B. If the circuit breaker opens again, contact
your local electrician.
C. If you do not feel comfortable checking for
power at the cook sink control box, contact
your local electrician.
D. If power is present at the controller,
contact a Kohler Authorized Service
Representative.
5. The cook sink does
not heat water and
normal display
indications are
present.
A. Check that the specified power is supplied
to the cook sink. Close any tripped circuit
breaker.
1032057-2-B 12 Kohler Co.
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