Why doesn't the ambient light turn off when the cover is closed on my Kohler Toilet?
If the ambient light on your Kohler Toilet does not turn off when the cover is closed, the ambient light mode may not be deactivated. Deactivate the ambient light setting using the mobile app.
Why is the water level in my Kohler Toilet bowl too high?
If the water level in your Kohler Toilet bowl is too high, it is possible that the toilet has a blockage. Use a plunger to remove the blockage, or for extreme cases, use a plumbing drain snake tube.
What to do if there is no water in the bowl of my Kohler Toilet?
If the water has evaporated from the bowl of your Kohler Toilet, flush the toilet to refill the bowl.
What to do if my Kohler Toilet is not clean after flushing?
If the Kohler Toilet is not clean after flushing, the filter screen may be blocked; in this case, refer to “Clean filter screen”. Also, the water supply pressure might be insufficient. Check if the angle valve is fully open and if the inlet hose is bent. If it is, adjust the hose.
Why doesn't the toilet light illuminate when the environment is too dark on my Kohler Toilet?
If the toilet light does not illuminate when the environment is too dark on your Kohler Toilet, the ambient light might be too bright. Shield the light sensing area completely.
Why is my Bluetooth device silent when playing music on my Kohler Toilet?
If your Bluetooth device is silent when playing music on your Kohler Toilet, Bluetooth might not be connected. Try re-pairing Bluetooth. Also, ensure Bluetooth speaker mode is enabled on the mobile app.
Why does the cleansing wand fail to fully retract on my Kohler Toilet?
If the cleansing wand on your Kohler Toilet fails to fully retract, the cleansing wand spray tip may not be installed correctly. Reinstall the cleansing wand spray tip following the “Wand maintenance” instructions.
Why does the cleansing wand fail to extend on my Kohler Toilet?
If the cleansing wand on your Kohler Toilet fails to extend and smart cleansing features cannot be activated, it may be because the user is a small child. The smart flush feature requires a sensor under the seat to be enabled. Children less than 122cm tall may not activate this sensor. Flush the toilet using the remote control.
Why does the dryer not start immediately on my Kohler Toilet?
If your Kohler Toilet dryer does not start immediately, there is a brief delay while the wand fully retracts, then extends again for the dryer cycle. This is normal operation.
Why does the seat raise when it should not on my Kohler Toilet?
If the seat of your Kohler Toilet raises when it should not, the side sensor might be blocked within the blue zone. Remove any objects blocking the sensor. Also, clean any dirt or debris from the sensor lens.
General| Water Consumption | 1.28 GPF |
|---|---|
| Bowl Shape | Elongated |
| Toilet Type | One-Piece |
| Flush Rate | 1.28 GPF |
| Material | Vitreous China |
| Flush Volume | 1.28 gallons |
| Rough-In | 12 inches |
| Seat Included | Yes |
| Seat Material | Plastic |
| ADA Compliant | Yes |
| Smart Features | heated seat, built-in speakers, motion-activated lid |
| Water Connection | 1/2 inch |
| Electrical Requirements | 120 V AC |
| Warranty | 1-year limited warranty |
Details automated flushing, washing, and smart features of the intelligent toilet.
Explains remote operation, docking station, and lighting functionalities.
Describes integrated music playback via Bluetooth and voice control.
Details auto cleansing, emergency flush, and emergency cover flip functions.
Identifies buttons like pairing, standby, flush, and water inlet connections on the back panel.
Step-by-step guide for replacing the deodorizer block and backup batteries.
Instructions for cleaning inlet valve and deodorizer air inlet filter screens.
Guidance on cleaning, inspecting, and replacing the wand and nozzle.
Addresses common issues like remote standby, activation, blockage, and child sensor detection.
Resolves problems related to flushing, water flow, cleanliness, and water levels.
Diagnoses and resolves issues with automatic cover and seat operation and temperature.
Troubleshoots smart cleansing functions, dryer, and remote connectivity problems.
Addresses problems with power, ambient/bowl lights, music playback, and Bluetooth connectivity.
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