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Kontron TIGW1U - User Manual

Kontron TIGW1U
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Kontron Carrier Grade Server
TIGW1U
Product Guide
December 2009
Rev. 1.3

Table of Contents

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Summary

Revision History

Introduction to the Kontron Carrier Grade Server TIGW1 U

About this Manual

Manual scope, target audience, and server overview.

What Your Server Includes

Lists the components that come with the Kontron Carrier Grade Server TIGW1U.

Product Accessories

Lists optional accessory items for purchase to enhance server functionality.

Additional Information and Software

Links to technical documentation, drivers, and software updates for the server.

Server Features Overview

Server Components

Diagrams and identification of the TIGW1U server's internal components.

Back Panel

Details the connectors and ports on the rear of the server system.

Front Panel

Description and illustration of the server's front panel controls and indicators.

Server Board Connector and Component Locations

Illustrates the server board with labels for connectors and components.

Hard Disk Drives

Information on the server's front-mounted hot-swappable hard drive bays.

Power Supply

Description of the server's power subsystem, including redundant capabilities.

System Cooling

Overview of the three distinct cooling areas within the TIGW1U server.

Server Installation and Upgrade Procedures

Before You Begin

Essential safety instructions and preparation for server installation and upgrades.

Tools and Supplies Needed

Lists the tools and supplies required for server installation and component replacement.

General Installation Procedures

General procedures for installing and removing internal server components.

Removing the Chassis Cover

Step-by-step guide to safely remove the server's top cover.

Installing the Chassis Cover

Instructions for correctly reinstalling the server's top cover for proper cooling.

Removing the Front Bezel

Procedure for removing the front bezel to access drive bays and controls.

Installing the Processor Air Duct

Instructions for reinstalling the processor air duct to ensure correct airflow.

Hot-Swappable Component Installation Procedures

Procedures for installing hot-swappable components like hard drives and power supplies.

Installing or Replacing a Hard Drive

Detailed steps for installing or replacing the server's hot-swappable hard drives.

Replacing a Power Supply Module

Instructions for replacing the server's power supply modules.

Configuring Jumpers on the Server Board

Details on configuring various jumpers on the server board for specific settings.

CMOS Clear and Password Reset Procedures

Steps to clear CMOS settings and reset system passwords.

Installing or Replacing a PCI Add-in Card

Guide for adding or replacing PCI and PCIe expansion cards.

Replacing the Server Board

Instructions for replacing the main server board.

Installing the Server into a Rack

Procedures for mounting the server into a standard or optional equipment rack.

Equipment Rack Precautions

Critical safety guidelines for rack installation, anchoring, and power.

Server Utilities and BIOS Configuration

Using the BIOS Setup Utility

Guide to navigating and using the BIOS Setup Utility for system configuration.

Starting Setup

How to enter the BIOS Setup utility and the prompts displayed.

CMOS Clear and Password Reset Procedure

Procedure to clear CMOS settings and reset system passwords.

Upgrading the BIOS

Instructions and overview for updating the system's BIOS firmware.

Clearing the Password

Procedure to clear lost or forgotten user/administrator passwords using a jumper.

Clearing the CMOS

Procedure to reset configuration RAM by clearing the CMOS jumper.

Troubleshooting Server Issues

Resetting the System

Methods to reset the system memory and reload the operating system.

First Steps Checklist

Basic checks to perform when troubleshooting initial system installation problems.

Hardware Diagnostic Testing

Approach to identifying hardware problems and locating their sources.

Specific Problems and Corrective Actions

Solutions for specific problems encountered with the server hardware and software.

Power Light does not Light

Troubleshooting steps when the server's power LED does not illuminate.

No Characters Appear on Screen

Diagnosing and resolving issues with no display output after system boot.

System Cooling Fans do not Rotate Properly

Diagnosing issues with system cooling fans not operating correctly.

Cannot Connect to a Server

Steps to troubleshoot network connectivity issues when connecting to the server.

Hard Drive(s) are not Recognized

Troubleshooting steps for issues where hard drives are not recognized by the system.

LED Information

Definitions and descriptions of the system's various LEDs for status indication.

BIOS Error Messages

Lists BIOS error messages displayed during POST and their explanations.

BIOS POST Beep Codes

Lists POST error beep codes and the recommended actions to take.

Product Warranty Information

Safety Information and Precautions

Emissions Disclaimer

Notes on EMC compliance and potential need for additional testing.

Intended Uses

Specifies the intended environments and applications for the product.

If AC Power Supplies Are Installed

Safety guidelines for AC power connection, grounding, and overcurrent protection.

If DC Power Supplies Are Installed

Safety guidelines for DC power connection, grounding, and overcurrent protection.

Temperature and Ventilation

Operational temperature limits and ventilation requirements for rack-mounted servers.

Safety Cautions

General safety cautions, including handling hot components and ESD protection.

SAFETY STEPS

Essential steps to follow when removing chassis covers for system access.

Regulatory and Certification Information

Product Safety Compliance

Lists the safety standards and certifications the TIGW1U server complies with.

Product EMC Compliance - Class A Compliance

Details the electromagnetic compatibility regulations the server meets.

FCC (USA)

Details FCC Part 15 compliance rules and potential interference mitigation.

Industry Canada (ICES-003)

Notices regarding Industry Canada ICES-003 compliance for digital apparatus.

Europe (CE Declaration of Conformity)

Information on CE compliance with Low Voltage and EMC Directives.

Getting Help and Support

World Wide Web

Kontron's website for technical support, documentation, and utilities.

Telephone

Kontron's telephone number for technical support assistance.

Email

Kontron's email address for technical support assistance.

Kontron TIGW1U Specifications

General IconGeneral
Product TypeServer
Form Factor1U Rackmount
ProcessorIntel Xeon E3-1200 v5/v6 series or Intel Core i3/i5/i7 (LGA 1151)
MemoryUp to 64 GB DDR4 ECC/non-ECC
Network2x Gigabit Ethernet
Operating Temperature0°C to +40°C

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