Faucet Warranty
Kraus products are manufactured and tested to the highest quality standards by Kraus USA Inc. (“Kraus”).
Kraus extends this warranty to the original purchaser for personal household use of the “Faucet” in its original location.
The warranty is non-transferable.
Kraus warrants the structure and finish of the product to be free from defects in material and workmanship under normal
usage for the lifetime of the product. The warranty commences from the initial date of purchase by the owner or trade
professional, from an authorized Kraus dealer, through the lifetime of the original owner or end-user.
Kraus warrants the mechanical components such as but not limited to sprayhead assembly (includes engine, aerators,
structure, restrictors, back flow preventers, sprayer hoses, braided supply line hoses which encompasses nylon,
silicon,e, and stainless steel, etc) of the product to be free from defects in material and workmanship under normal
usage for a period of one (1) year. The warranty commences from the initial date of purchase by the owner or trade
professional, from an authorized Kraus dealer, through the one (1) year term of the original owner or end-user.
Kraus warrants the mechanical component (cartridge) of the product to be free from defects in material and
workmanship under normal usage for a period of five (5) years. The warranty commences from the initial date of
purchase by the owner or trade professional, from an authorized Kraus dealer, through the five (5) year term of the
original owner or end-user.
Kraus warrants all electronic parts other than batteries to be free from defects in material and workmanship for a period
of two (2) years. The warranty commences from the initial date of purchase by the owner or trade professional, from an
authorized Kraus dealer, through the two (2) year term of the original owner or end-user. No warranty is provided on
batteries.
Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired
or replaced with a product of equal value at the option of Kraus. This warranty extends to the original owner or end-user
and is not transferable to a subsequent owner.
Restrictions
This warranty does not cover antediluvian, discontinued, or display products, whether such items are purchased at
discount outlets, unauthorized dealers, and/or sold on clearance.
This warranty does not cover instances of negligence, misuse, abuse, improper installation, carelessness, accident,
hard water or mineral deposits, exposure to corrosive materials, misapplication, damages caused by improper
maintenance, alteration of the product, or failure to follow care or installation instructions enclosed with your product.
Avoid using abrasive cleaners such as powders, bleach, ammonia, alcohol, or chlorine. Avoid using abrasive pads, steel
wool, or wire brushes, as these will damage and wear down the finish.
This warranty does not apply to Products that have not been installed or operated in accordance with instructions
supplied by Kraus and all applicable rules, regulations, and legislation pertaining to such installations.
This warranty does not apply unless the Kraus product is installed by a fully insured and licensed trade professional.
Kraus insists that such professionals have experience in the installation of bathroom and kitchen manufactured goods.
This warranty does not cover labor charges or costs of removal and reinstallation of said product. This warranty does not
allow recoveries of incidental or consequential damages, such as loss of use, delay, property damage, or other
consequential damages, and Kraus accepts no liability for such damages.
This warranty does not cover Marine or Outdoor Installation.
Except as otherwise provided above, Kraus makes no warranties, expressed or implied, including warranties of
merchantability and fitness for a particular purpose, or compliance with any code.
Shipping charges will be covered for the first (1) year of the warranted replacement part or product (HI, AK and Puerto
Rico shipping charges may apply). International shipping fees are not included.
Commercial Warranty
Kraus extends the above warranty for a period of one (1) year to purchasers of products for industrial, commercial, and
business use.
All incidental or consequential damages are specifically excluded. No additional warranties, express or implied, are
given, including but not limited to any implied warranty of merchantability or fitness for a particular purpose.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state.
If you are a homeowner please contact a Kraus Customer Service Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
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