8
Troubleshooting
If you have followed the instructions carefully and your faucet still does not work
properly, take the following coorective steps:
Care & Maintenance
*To keep the product clean & shining, follow the steps below：
1. Rinse with clean water & dry with a soft cloth
2. Do not clean with soaps, acid, polish, abrasives, or harsh cleaners
3. Do not use cloth with a coarse surface
4. Unscrew the aerator and clean when necessary
*This installation manual is subject to change without further notice.
PROBLEM CAUSE ACTION
Leakage under the
handle
Bonnet nut (8) has
come loose
Remove the cover button (12).
Loosen screw (11) with hex
wrench (18). Remove the
handle (10). Unscrew cap (9) (by
hand only). Tighten bonnet nut
(8) with an adjustable wrench
Aerator drips or has
inconsistent water
flow pattern
Aerator (1) is dirty or
not seated properly
Unscrew aerator (1) with
a coin and clean out debris
Water will not shut off
completely
Cartridge may need to
be adjusted or replaced
Remove the cover button (12).
Loosen screw (11) with hex
wrench (18). Remove the
handle (10). Unscrew cap (9) (by
hand only). Tighten bonnet nut
(8) with an adjustable wrench.
Remove the cartridge (7).
Check for cracks
There is a low flow of
water.
The filter washer in the
hose connectors is dirty.
Turn off the water supply at
water valve and unscrew the
hose connectors from water
supply lines. Clean the filter
washer in the water lines with
hot water, removing any debris
or calcium build up
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