Krups AJ1508 - Page 12

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EN
KRUPS* INTERNATIONAL LIMITED GUARANTEE
: www.krups.de
This product is repairable by KRUPS *, during and after the guarantee period.
Accessories, consumables and end-user replaceable parts can be purchased, if locally available, as described on the KRUPS
internet site www.krups.de
e Guarantee** : is product is guaranteed by KRUPS (company address and details included in the country list of the
KRUPS International Guarantee) against any manufacturing defect in materials or workmanship for a period of 2 years
starting from the initial date of purchase or delivery date (restrictions on the number of cycles per year may be applicable and
described, in this case, in the instruction manual supplied with the product or available on www.krups.de).
e international manufacturer’s guarantee by KRUPS is an extra benet which does not aect consumer’s Statutory Rights.
e international manufacturer’s guarantee covers all costs related to restoring the proven defective product so that it
conforms to its original specications, through the repair or
replacement of any defective part and the necessary labour. At KRUPS’s choice, an equivalent or superior replacement product
may be provided instead of repairing a defective product.
KRUPS’s sole obligation and your exclusive resolution under this guarantee are limited to such repair or replacement.
Conditions & Exclusions : e international KRUPS guarantee only applies within the guarantee period and for those
countries listed in the country list attached and is valid only on presentation of a proof of purchase. e product can be
taken directly in person to an authorised service centre or must be adequately packaged and returned, by recorded delivery
(or equivalent method of postage), to a KRUPS authorised service centre. Full address details for each country’s authorised
service centres are listed on KRUPS website (www.krups.de) or by calling the appropriate telephone number as set out in the
country list to request the appropriate postal address. KRUPS shall not be obliged to repair or replace any product which is not
accompanied by a valid proof of purchase.
is guarantee will not cover any damage which occurs as a result of misuse, negligence, failure to follow KRUPS instructions,
use on current or voltage other than as stamped on the product, or a modication or unauthorised repair of the product. It
also does not cover normal wear and tear, maintenance or replacement of consumable parts, or the following:
- using the wrong type of water or consumable - ingress of water, dust or insects into the product (excluding appliances with
features specically designed for insects)
- damage as a result of lightning or power surges - mechanical damages, overloading
- scaling (any de-scaling must be carried out according to the instructions for use) - accidents including re, ood,
thunderbolt, etc
- damages or poor results due to wrong voltage or frequency - damage to any glass or porcelain ware in the product
- professional or commercial use
is guarantee does not apply to any product that has been tampered with, or to damages incurred through improper use and
care, faulty packaging by the owner or mishandling by any carrier. In order to oer the best possible aer-sales service and
constantly improve customer satisfaction, KRUPS may send a satisfaction survey to all customers who have had their product
repaired
or exchanged in a KRUPS authorised service centre. e international KRUPS guarantee applies only for products purchased
in one of the countries listed, and used for domestic purposes only in one of the countries listed on the Country List.
Where a product purchased in one listed country and then used in another listed country:
a) e international KRUPS guarantee does not apply in case of non-conformity of the purchased product with the local
standards, such as voltage, frequency, power plugs, or non-conformity with other local legal requirements or other local
technical specications.
b) e repair process for products purchased outside the country of use may require a longer time if the product is not locally
sold by KRUPS country of usage.
c) In cases where the product is not repairable in the new country of usage, the international KRUPS guarantee is limited to a
replacement by a similar product or an alternative product at similar cost, where possible.
Consumer Statutory Rights : is international KRUPS guarantee does not aect the statutory rights a consumer may have
or those rights that cannot be excluded or limited, nor rights against the retailer from which the consumer purchased the
product. is guarantee gives a consumer specic legal rights, and the consumer may also have other legal rights which vary
from State to State or Country to Country. e consumer may assert any such rights at his sole discretion.
**For Australia only:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement.