Kuchef CPJ1502 - Repair and Refurbished Goods Policy; Service and Returns Procedure

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After Sales Support
Telephone: 1300 663 907
Email: customercare
@
winplus.com.au
Unfortunately, from time to time, faulty products are manufactured which need to be
returnedtotheSupplierforrepair.
Pleasebeawarethatifyourproductiscapableofretaininguser-generateddata(suchas
les stored on a computer hard drive, telephone numbers stored on a mobile telephone,
songs stored on a portable media player, games saved on a games console or les stored
onaUSBmemorystick)duringtheprocessofrepair,someorallofyourstoreddatamay
be lost.
We recommend you save this data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used where they
meet ALDI’s stringent quality specications.
If at any time you feel your repair is being handled unsatisfactorily, you may escalate your
complaint.PleasetelephoneusonSUPPLIERTELEPHONEorwritetousat:
Supplier name: Winplus Australasia
Supplier address: PO Box 537
Bayswater Business Centre VIC 3153
Supplier telephone: 1300 663 907
Supplier email address: customercare@winplus.com.au
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Repair & Refurbished
Goods or Parts Notice
Slow Juicer