Kyocera ECOSYS MA4500ifx User Manual

10-38
Troubleshooting > Troubleshooting
2101 Failed to send via SMB. Check the network and SMB settings.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• Host name and IP address
• Port number
—
Failed to send via FTP. Check the network and FTP settings.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• Host name and IP address
• Port number
—
Failed to send the e-mail. Check the network and Command Center RX.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• POP3 server name of the POP3 user
•SMTP server name
page 2-75
2102
2103
Failed to send via FTP. Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
Check the following of the FTP server.
• Is FTP available?
• The server is not operating properly.
—
Failed to send the e-mail. Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
2201
2202
2203
2231
Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
2204 Failed to send the e-mail. Check the e-mail size limit of the SMTP settings on
the Command Center RX.
page 2-75
3101 Failed to send the e-mail. Check the authentication methods of both the
sender and the recipient.
—
Failed to send via FTP. Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
3201 Failed to send the e-mail. Check the SMTP user authentication method of the
recipient.
—
Error
Code
Message Corrective Actions
Reference
Page

Kyocera ECOSYS MA4500ifx Specifications

General

N-up printing	2, 4, 6, 8, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	5.3 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Duplex print speed (black, normal quality, A4/US Letter)	22.5 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	6 s
Copy speed (black, normal quality, A4)	45 cpm
Scan to	E-mail, FTP, File, Image, PC, Print, SMB, TWAIN, USB, WIA
Scan drivers	TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Maximum scan area	210 x 297 mm
Scan speed (black)	60 ppm
Scan speed (color)	40 ppm
Image formats supported	JPEG, TIFF
Duplex scan speed (black)	26 ppm
Duplex scan speed (color)	17 ppm
Document formats supported	PDF, XPS
Optical scanning resolution (black)	600 x 600 ppi
Optical scanning resolution (color)	300 x 300 ppi
Faxing	Mono faxing
Fax memory	256 pages
Modem speed	33.6 Kbit/s
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	3 sec/page
Printer fonts	Barcode, Bitmap, PCL
Printing colors	Black
Duplex functions	Copy, Fax, Print, Scan
Country of origin	Vietnam
Maximum duty cycle	150000 pages per month
Recommended duty cycle	3000 - 15000 pages per month
Replacement cartridges	TK-3300
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PCL XL, PDF 1.4
Total input capacity	600 sheets
Total output capacity	250 sheets
Maximum input capacity	2600 sheets
Paper tray 1 input capacity	500 sheets
Total number of input trays	2
Maximum number of input trays	6
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	75 sheets
Custom media width	140 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	210 - 356 mm
Paper tray media types	Banner, Labels, Letterhead, Plain paper, Pre-Printed, Thick paper, Thicker paper, Thin paper
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-Purpose Tray media weight	60 - 220 g/m²
Optional connectivity	Ethernet, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Kyocera Mobile Print, Mopria Print Service
Processor family	ARM Cortex
Compatible memory cards	SD
Maximum internal memory	3500 MB
Sound pressure level (standby)	30 dB
Sound pressure level (printing)	54 dB
Display	LCD
Control type	Touch
Product color	Black, White
Display diagonal	7 \
Market positioning	Business
AC input voltage	220 - 240 V
AC input frequency	50/60 Hz
Power consumption (max)	1237 W
Power consumption (off)	0.1 W
Power consumption (ready)	56.3 W
Power consumption (sleep)	0.5 W
Power consumption (copying)	563.8 W
Power consumption (standby)	36.3 W
Power consumption (printing)	626.3 W
Energy Star Typical Electricity Consumption (TEC)	0.62 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Operating altitude	0 - 3500 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	15 - 80 %
Sustainability certificates	Blue Angel, EPEAT Gold, REACH, RoHS
Package depth	570 mm
Package width	607 mm
Package height	695 mm
Package weight	30000 g
Cables included	AC
Included cartridge capacity (black)	6000 pages

Weight and Dimensions

Depth	476 mm
Width	475 mm
Height	575 mm