8-19
Troubleshooting > Troubleshooting
I
J
K
L
Message Checkpoints Corrective Actions
Reference
Page
ID error ― The user ID entered for a private job
is not correct. Check the user ID
that you specified on the printer
driver.
page 4-14
page 4-15
Illegal Account
Press GO
― The account ID was incorrect when
processing the job externally. The
job is canceled. Select the [GO] key.
page 7-9
Incorrect login info.
Press GO
― The login user name or password
was incorrect when processing the
job externally. Enter the correct
login user name or password. The
job is canceled. Select the [GO] key.
―
Message Checkpoints Corrective Actions
Reference
Page
Job not stored
Press GO
― Printing using the Job Box function
failed because there was
insufficient space available on the
RAM disk. To print an error report
and return the printer to the print-
ready status, select the [GO] key.
―
Job restricted
Press GO
― This job is canceled because it is
restricted by Job Accounting. Select
the [GO] key.
page 7-11
Message Checkpoints Corrective Actions
Reference
Page
KPDL error
Press GO
― PostScript error has occurred. The
job is canceled. Select the [GO] key.
―
Message Checkpoints Corrective Actions
Reference
Page
License Key is incorrect. ― The entered license key is already
used for a different function. Enter
the correct key.
page 9-5