6-9
Troubleshooting
Toner has run out in the toner container(s). Replace the toner container using a new
toner kit for the particular color. The printer does not operate when this message is
displayed.
For example, if Replace toner C,K is displayed, replace the cyan and the black
toner containers.
For more information, refer to Toner Container Replacement on page 5-2.
Clean inside the printer when replacing the toner container. For more information, refer
to Cleaning the Printer on page 5-8.
A SSD error has occurred. Look at the error code given in place of ## and refer to
Storage Error Codes on page 6-10. To ignore the SSD error, press [GO].
Replace the toner container using a new toner kit. Color of the toner container that
needs to be replaced is represented by C (Cyan), M (Magenta), Y (Yellow), and K
(Black).
For more information, refer to Toner Container Replacement on page 5-2.
The top tray has become full (approx. 250 pages). You must remove all printed pages
from the top tray. When the printer detects that the top tray is empty again, the printer
will continues printing into the top tray.
Displayed when the installed toner is not the original Kyocera product. Install original
Kyocera toner.
This message is displayed if the installed toner container's regional specification does
not match the printer's.
Install the specified toner container.
An error has occurred in the USB memory device. To return the printer to the print-
ready status, press [GO].
When the cassette does not contain any paper that matches the print data (paper size
and type), this message allows you to specify an alternative cassette to use instead. A
paper source number is only displayed when an optional paper feeder is installed. To
print from a different paper source, refer to Paper Feed Mode (Setting the paper feed
source) on page 4-38.
Displayed when an attempt is made to register an account in the Job Accounting menu
by entering an account code that already exists.
For more information, refer to Job Accounting (Job Accounting selection/setting) on
page 4-87.
The administrator ID entered to open the Security function or Job Accounting menu is
not correct. Enter the correct administrator ID.
For more information, refer to Administrator (Administrator settings) on page 4-94.
The password does not match the password set. Enter the correct password. For more
information, refer to Administrator (Administrator settings) on page 4-94.
Message Corrective Action
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General
Weight and Dimensions
