User Guide 1
1 Get Started
Phone Accessories
To shop for accessories for your phone, visit
www.assurancewireless.com or
kyocera.superiorcommunications.com.
Find the Serial Number
To activate your Assurance Wireless account, you
need your phone's serial number.
From
Menu > Settings > Phone info, select
My phone number to find your phone’s
serial number.
You can also dial ##6343# (##MEID#) from the
main screen, then select
MEID to display your
phone’s serial number, which appears as
MEID (dec).
Activate your Account
Before using your phone, you need to activate its
service with Assurance Wireless. To activate your
Assurance Wireless account:
• Go to www.assurancewireless.com and click
on
Activate, or
• Call Assurance Wireless at 1-888-321-5880.
Program your Phone
Once you have activated your account, you need
to program your Assurance Wireless phone
number into your phone. When ready, follow
these steps:
1. Turn on your phone.
2. Dial ##847446#.
3. Select Activate phone.
4. To activate your phone, select Yes at
the prompt.
5. When your phone connects to the network,
select
Start at the prompt.
6. When your phone displays your new
Assurance Wireless phone number, write it
down.
7. Select Finish to complete the activation
process. Your phone restarts by itself.
It may take a couple hours for Assurance Wireless
to set you up on their network. They will send you
a text message to let you know when you can start
making calls. It may also take up to 4 hours for
VirginXL, Voicemail, and Top-Up features
to work.
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