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Check these solutions if your washer...
Troubleshooting
Troubleshooting
Problem Solution
Fills with wrong
temperature
water.
- Turn both faucets fully.
- Make sure the temperature selection is correct.
- Make sure the hoses are connected to the correct faucets.
Flush water lines.
- Disconnect the hoses and clean the screens. The hose filter
screens may be clogged.
Load is too wet
at the end of the
cycle.
- Use high efficiency detergent to reduce over-sudsing.
- The load is too small. Very small loads (one or two items) may
become unbalanced and not spin out completely.
Leaks water. - Make sure all hose connections are tight.
- Make sure the end of the drain hose is correctly inserted and
secured to the drainage system.
- Avoid overloading.
- Use high efficiency detergent to prevent over-sudsing.
Has excessive
suds.
- Use high efficiency detergent to prevent over-sudsing.
- Reduce the detergent amount for soft water, small or lightly soiled
loads.
- Non-HE detergent is NOT recommended.
Has an odor.
- Run a Tub Clean cycle to clean the tub and basket periodically.
See page 13.
- Check your detergent. Excessive suds collect in nooks and
crannies and cause mold.
- Dry the interior of your washer after the total cycle has finished.
Check these solutions if your washer...
Problem Solution
The unit doesn’t
start
- Check the fuse or reset the circuit breaker.
- Make sure your washer is plugged in.
- Make sure the lid is closed.
- Make sure the water source faucets are open.
- Make sure to press the Start/Pause button to start your washer.
- Before your washer starts to fill, it will make a series of clicking
noises to check the lid lock and go a quick drain.
No water or not
enough water.
Detergent /
Softener remains
in its box after
the wash cycle is
completed.
- Turn both faucets on fully.
- Check if the water pressure is in the normal range.
- Straighten the water inlet hoses.
- Disconnect hoses and clean the screens. Hose filter screens
may be clogged.
If your washer has any following problems, you can check from the
solutions listed below before making a service call. This will help you
save time and money.
Vibrates or is too
noisy.
- Make sure your washer is set on a level surface. If the surface is
not level, adjust your washer’s feet to level the appliance.
- Make sure your washer is not touching any other object.
- Make sure the laundry load is balanced.
During the spin process, if clothes are piled at one side of
basket, it will stop due to imbalance. The unit will try to
solve the problem automatically. If the washer can’t solve the
problem in three trials, you should replace the clothes and
make it as even as possible manually.
Stops - Plug the power cord into a live electrical outlet.
- Check the fuse or reset the circuit breaker.
- Close the lid and press the Start/Pause button to start your
washer. For your safety, your washer will not spin unless the lid
is closed.
- Before your washer starts to fill, it will make s series of clicking
noises to check the lid lock and do a quick drain.
- There may be a pause or sock period in the cycle. Wait and it
may start.
- Check the screens on the inlet hoses at the faucets for
obstructions. Clean the screens periodically.
Lid locked or will
not open.
- Press the Start/Pause button to stop your washer.
- It may take a few moments for the lid lock to disengage.
Does not drain or
spin.
- Check the fuse or reset the circuit breaker.
- Straighten the drain hoses. Eliminate kinked hoses. If there is a
drain restriction, call for service.
- close the lid and press the Start/Pause button. For your safety,
your washer will not spin unless the lid is closed.
- Check the height of drain hose end.
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