English
16 EN
Direct action by the customer
Before calling service personnel, to avoid unnecessary expense, check whether the machine problem corresponds to
one of the cases listed below.
16. Defects - Malfunctions
PROBLEM CAUSE SOLUTION
The coffee machine does not work. No electricity supply. Check the electricity supply.
Check the position of the main switch
(1 and 1A).
/HDNLQJIURPWKH¿OWHUKROGHUULP11). Underpan gasket dirty with coffee. Clean using the special brush provided.
Coffee dispensing time too short. Coffee ground too coarse .
Coffee too old.
8VHD¿QHUJULQG
Use new coffee.
Coffee drips out of machine. Filter holes blocked or filter holder
(11) outlet hole dirty.
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Clean.
Use a coarser grind.
Loss of water under the machine. Discharge well clogged up.
Discharge basin hole blocked.
Clean.
Clean.
Machine heated up, but it does not
dispense coffee.
Water supply or water softener tap
closed.
No water in system.
Open the taps
Wait until water is available or call a
plumber.
The automatic level-control devices
remain in operation.
Same causes as above. Same solution as above.
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