What to do if my LaCie Mobile Drive Storage drive is not recognized by the computer?
If the LaCie drive icon isn't on the desktop, check the USB cable connections at both ends, ensuring they are fully seated. Try disconnecting, waiting 10 seconds, and reconnecting. Restart your computer. Also, ensure the drive has been formatted properly, and review your computer’s documentation for more details.
Why is my LaCie Storage drive not running faster when connected via Hi-Speed USB 2.0?
If your LaCie Storage drive is connected to a USB port or hub, it might be normal. A Hi-Speed USB 2.0 device operates at Hi-Speed USB 2.0 performance levels only when directly connected to a Hi-Speed USB 2.0 port or hub. Also, ensure the cable you're using is certified, like the one shipped with your LaCie drive.
Why is the system fan not running on my LaCie Mobile Drive Storage (500 GB capacity)?
Confirm the outlet is powered and verify power connections. Try an alternate power cable. The fan on the LaCie Mobile Hard Drive does not run continuously; it is activated at certain temperatures.
General| Capacity | 1TB, 2TB, 4TB, 5TB |
|---|---|
| Connector | USB-C |
| Data Transfer Rate | Up to 130 MB/s |
| Warranty | 2-year limited warranty |
| Interface | USB 3.0 |
| Compatibility | Windows, macOS |
| Color | Moon Silver |
| Encryption | No |
Lists the hardware and operating system requirements for using the LaCie Mobile Drive.
Instructions for installing the drive on Windows 2000 and XP operating systems.
Instructions for installing the drive on Mac OS 10.x and Mac OS 9.x operating systems.
Detailed steps for formatting and partitioning on Windows 2000 and XP using Disk Management.
Steps for formatting and partitioning on Windows 98 SE and Me using native disc utilities.
Steps for formatting and partitioning on Mac OS 10.x using Disk Utility.
Lists questions to ask and possible solutions when the drive is not recognized by the system.
Explains why a USB 2.0 drive might not achieve faster speeds and how to check requirements.
Outlines the warranty terms, conditions, and procedures for obtaining service.
Lists important safety guidelines for operating the hard drive to prevent damage and injury.
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