74
ITEN
Problem encountered Possible causes Solution
On/Standby button blinking red.
» Inadequate machine storing
conditions / Temporary lock.
» Unplug the machine from the power
socket and allow it to rest at room
temperature enough time (max. 1
hour). Plug the machine in again,
then press the switch-on button
(make one attempt only).
IF THE PROBLEM REMAIN
PLEASE CONTACT LAVAZZA
CUSTOMER SERVICE.
The loading lever does not reach the
supply position or requires an excessive
closing effort.
» Spent capsule drawer filled.
» Capsule stuck.
» Empty the tray and make an attempt
at closing the lever.
» Open and close the lever to drop the
capsule.
IF THE PROBLEM REMAIN
PLEASE CONTACT LAVAZZA
CUSTOMER SERVICE.
Coffee is dispensed too fast and,
therefore, it is not so creamy.
» A previously used capsule is used.
» Capsule not present.
» Capsule not compatible.
» Use a new capsule.
» Insert the capsule.
» Try again by using another capsule
from a different package.
IF THE PROBLEM REMAIN
PLEASE CONTACT LAVAZZA
CUSTOMER SERVICE.
The coffee is cold. » Slow supplying, hydraulic circuit
clogged with limescale.
» Perform the descaling procedure by
means of the Lavazza descaling agent.
IF THE PROBLEM REMAIN
PLEASE CONTACT LAVAZZA
CUSTOMER SERVICE.
TROUBLESHOOTING