LAVAZZA DESEA - Troubleshooting; Machine Power and Responsiveness Issues

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EN
TROUBLESHOOTING
Problem encountered Possible causes Solution
Machine does not turn on. On/Stand-
by warning lamp OFF.
» Machine is not connected to the
power source.
» The machine is connect to power
strip not working.
» Power supply not available in the
electric/household mains.
» Connected the machine to the power
source.
» Connected the machine directly to
the power source.
» Connect another device to check the
power supply.
IF THE PROBLEM REMAIN
PLEASE CONTACT LAVAZZA
CUSTOMER SERVICE.
The machine will not switch on after
the “On/Stand-by” button is pressed.
» Touch interface fails to respond.
» Wrong simultaneous pressure of 2
buttons.
» Verify that the interface surface and
the user’s hands are clean and dry.
» Wait a few seconds, then press the
“On/Stand-by” button only.
IF THE PROBLEM REMAIN
PLEASE CONTACT LAVAZZA
CUSTOMER SERVICE.
Excessive heating time perceived (i.e.
more than 40 seconds).
» Machine storage at low temperatures
(e.g.: cellar/garage).
» Keep the machine in a suitable place
over at least 1 hour. Then, plug the
machine into the mains socket and
try to switch it on.
IF THE PROBLEM REMAIN
PLEASE CONTACT LAVAZZA
CUSTOMER SERVICE.