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TROUBLESHOOTING
Suspected malfunctions are often due to causes that the user can x themselves.
Therefore, check the product using this section. In most cases the problem can be solved quickly.
WARNING
Only perform the steps described within these instructions!
All further inspection, maintenance and repair work must be performed by an authorized service center
or a similarly qualied specialist if you cannot solve the problem yourself!
Gloves and appropriate protective clothing must be worn when performing these instructions. Always
turn off the mower before making any adjustment.
PROBLEM POSSIBLE CAUSE SOLUTION
The robotic lawn
mower is stuck
during mowing.
Grass or other debris is wrapped
around the wheels.
Check wheels and remove the grass or
objects.
Grass or other debris is wrapped
around the blade disc.
Check the blade disc and remove the
grass or objects (always wear gloves).
The blade disc is submerged in
water.
Move the robotic mower and prevent the
collection of water in the working area.
The robotic mower has got
caught in something.
Free the mower and remove the obstacle.
The robotic mower is stuck
behind a number of obstacles.
Check if there are any obstacles which
make it hard for the robotic mower to
move on from this location. Remove the
obstacles.
The mower is stuck in an uneven
dip or hole in the lawn.
Ensure that dips and holes in the lawn are
leveled with topsoil and over-seeded with
grass seed.
The lift sensor has been activated
as the mower has become
trapped.
Free the mower.
The robotic lawn
mower fails to start.
The safety key is not installed
correctly/fully.
Install the safety key correctly.
The battery is not installed
correctly.
Ensure the battery is correctly installed.
The battery is not fully charged. Charge the battery.
Possible clogging.
Remove the safety key and battery.
Check underneath the mower and clear
as necessary (always wear gloves).