Ledco Premier 4 - Shipment Inspection and Handling

15
2 UNPACKING AND INVENTORY
WHILE UNPACKING YOUR MACHINE: Using the handles on both ends of the machine, lift
as carefully and evenly as possible to avoid breaking off the heat control knob.
Except for the supply roll mandrels and feed tray, the laminator is assembled at the factory.
Upon arrival, inspect the unit immediately and thoroughly using the packing list that
accompanies the shipment. Please follow these steps to address any problem with your
shipment. LEDCO, Inc. cannot accept any responsibility for damage or loss unless you notify
us within 10 days of receipt of shipment and follow these procedures:
BREAKAGE OR DAMAGE: It is imperative that any shipping damage is reported and a
claim is filed with the delivering carrier immediately upon receipt of damaged
shipment. The procedure for reporting damage depends on the method of shipment.
Please note any
damage on bill of lading.
FREIGHT, EXPRESS, or TRUCK DELIVERY: According to the contract terms and
conditions of the carrier, the responsibility of the shipper ends at the time and place of
shipment. The carrier then assumes full responsibility for the shipment.
1. Notify LEDCO IMMEDIATELY.
2. Hold damaged goods with container and all packing materials for inspection by the
examining agent. LEDCO will arrange the inspection.
3. DO NOT RETURN ANY GOODS TO LEDCO PRIOR TO AUTHORIZATION BY LEDCO.
4. Submit a copy of the inspector’s report to LEDCO. LEDCO or your authorized LEDCO
dealer will file the claim with the carrier. LEDCO will replace your machinery if necessary.
You will be credited for the damaged machinery when the claim is processed.
SHORTAGE:
1. Check the packing list notations. The apparent shortage may have been marked as an
intentional short-shipped (back-ordered) item.
2. Re-inspect the container and packing material carefully, particularly for smaller items.
3. Make certain that unauthorized personnel did not remove item(s) and inventory prior to
complete unpacking.
4. Call us, and send immediate written notification of the shortage.
INCORRECT SHIPMENT:
1. If the material you receive does not correspond with your order, notify LEDCO
immediately. Include the order number and item(s).
2. Hold item(s) until return instructions are received.