Running diagnostics from the Rescue and Recovery
workspace
You can run the PC-Doctor for Windows PE diagnostic program from the Rescue
and Recovery workspace. To run diagnostics from the Rescue and Recovery
workspace, use the following procedure:
1. Shut down the operating system and turn off the computer.
2. Repeatedly press and release the F11 key as you turn on the computer.
3. When you hear beeps or see a logo screen, stop pressing the F11 key. The
Rescue and Recovery workspace opens.
4. From the Rescue and Recovery workspace, select Diagnose hardware.
5. The diagnostic program opens automatically. Select the diagnostic test you
want to run. Press the F1 key for additional help.
6. Follow the instructions on the screen.
Note:
Rescue media includes PC-Doctor for Windows PE. For more information
about rescue media, see the User Guide for the computer.
PC-Doctor for DOS
Use the PC-Doctor for DOS, if you are unable to start the Windows operating
system or if the PC-Doctor for Windows has not been successful in isolating a
possible problem. You can run the PC-Doctor for DOS from a diagnostic CD image
or diagnostic diskettes that have been created.
Note: It is important to create a diagnostic CD image or diagnostic diskettes in
case PC-Doctor for Windows PE cannot be run from the Rescue and
Recovery workspace.
Creating a diagnostic CD image
To create a diagnostic CD image, download a self-starting bootable CD image
(known as an .iso image) of the diagnostic program from http://
www.lenovo.com/support/. After you download the image, you can create the CD
using any CD burning software.
If the computer does not have a CD burner or you do not have Internet access, see
“Creating diagnostic diskettes.”
Creating diagnostic diskettes
To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic
program from http://www.lenovo.com/support/ onto two blank, formatted
diskettes.
If you do not have Internet access, create the diagnostic diskettes using the
following procedure:
Note: You will need a diskette drive on the computer or a USB diskette drive to
complete this procedure.
1. Shut down the operating system and turn off the computer.
2. If you are using a USB diskette drive, plug it into the computer.
3. Repeatedly press and release the F11 key as you turn on the computer.
4. When you hear beeps or see a logo screen, stop pressing the F11 key. The
Rescue and Recovery workspace opens.
46 Hardware Maintenance Manual
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