Lenovo ThinkCentre Edge 71 - Chapter 7. Symptom-To-FRU Index; Hard Disk Drive Boot Error; Power Supply Problems; Diagnostic Error Codes

Chapter7.Symptom-to-FRUindex
TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedrst.
AlwaysbeginwiththeChapter4“Generalcheckout”onpage37
.Youcanusethisindextohelpyoudecide
whichFRUsareneededwhenservicingacomputer.Ifyouareunabletocorrecttheproblemusingthis
index,goto“Undeterminedproblems”onpage71.
Notes:
1.Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagerst.
2.Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunningatest,butdidreceivea
POSTerrormessage,diagnosethePOSTerrormessagerst.
3.Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsintherstpartofthisindex.
Harddiskdrivebooterror
Aharddiskdrivebooterror(errorcodes1962andI999030X)canhavethefollowingcauses.
ErrorFRU/Action
Thestart-updriveisnotinthebootsequencein
conguration.
Checkthecongurationandensurethestart-updriveis
inthebootsequence.
Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.
Thebootsectoronthestart-updriveiscorrupted.
Thedrivemustbeformatted.Dothefollowing:
1.Attempttobackupthedataonthefailingharddisk
drive.
2.Usingtheoperatingsystemsprogram,formatthe
harddiskdrive.
Thedriveisdefective.
Replacetheharddiskdrive.
Powersupplyproblems
Ifyoususpectapowerproblem,usethefollowingprocedures.
Check/VerifyFRU/Action
Checkthefollowingforproperinstallation:
•Powercord
•On/Offswitchconnector
•On/Offswitchpowersupplyconnector
•Systemboardpowersupplyconnectors
•Microprocessor(s)connection
Reseatconnectors
Checkthepowercordforcontinuity.
Powercord
Checkthepower-onswitchforcontinuity.
Power-onswitch
Diagnosticerrorcodes
Refertothefollowingdiagnosticerrorcodeswhenusingthediagnostictests.See“Runningtests”onpage
40forthespecictypeforinformationaboutthediagnosticprograms.
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