problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfartheraway
fromthemonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:
1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)
2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)
apart.
3.Turnonthemonitor.
•YoucanresettherefreshratethroughyouroperatingsystemControlPanel:
OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound➙Adjust
screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.
•Seeyouroperatingsystemdocumentationorhelpforfurtherinformationonmonitorsettings.
Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.See“Additionalinformation
resources”onpage30fordetails.
Theimageisdiscolored
Symptom:Theimageisdiscolored.
Action:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother
devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe
problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfurtherawayfrom
themonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:
1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)
2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.
3.Turnonthemonitor.
Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.See“Additionalinformation
resources”onpage30fordetails.
Networkingproblems
Thefollowingarethemostcommonnetworkingproblems.Selectyournetworkingproblemfromthe
followinglist:
•“Ethernetproblems”onpage44
•“AwirelessLANproblem”onpage46
•“AwirelessWANproblem”onpage46
•“Bluetoothproblems”onpage46
Ethernetproblems
ForEthernetproblems,selectyoursymptomfromthefollowinglist:
•“Yourcomputercannotconnecttothenetwork”onpage44
•“Theadapterstopsworkingfornoapparentreason”onpage45
•“IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnectionfails
orerrorsoccur”onpage45
•“IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead,
itconnectsat100Mbps”onpage46
Yourcomputercannotconnecttothenetwork
Symptom:Yourcomputercannotconnecttothenetwork.
44ThinkCentreEdgeHardwareMaintenanceManual