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Lenovo ThinkPad Edge E135 - Chapter 10. Getting support; Before you contact Lenovo

Lenovo ThinkPad Edge E135
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Solution:ChecksumoftheCRC2settingintheEEPROMisnotcorrect.PressF1togotoThinkPad
Setup.PressFn+F9andthenpressEntertoloadthedefaultsetting.PressFn+F10andthenpress
Entertorestartthesystem.
•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.PressF1togotoThinkPad
Setup.PressFn+F9andthenpressEntertoloadthedefaultsetting.PressFn+F10andthenpress
Entertorestartthesystem.
•Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea.
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumberneedstobereinstalled.Havethecomputerserviced.
•Message:0189:InvalidRFIDcongurationinformationarea
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplace,
andtheUUIDneedstobereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror
Solution:Thecomputerturnedoff,becausethebatteryislow.Connecttheacpoweradaptertothe
computerandchargethebattery.
•Message:0191:SystemSecurity-Invalidremotechangerequested.
Solution:Thesystemcongurationchangehasfailed.Conrmtheoperationandtryagain.Toclear
theerror,entertheThinkPadSetup.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Conrmthesupervisorpasswordandtryagain.Tocleartheerror,entertheThinkPadSetup.
•Message:0251:SystemCMOSchecksumbad
Solution:ThesystemCMOSmighthavebeencorruptedbyaprogram.Thecomputerusesthedefault
settings.RunThinkPadSetuptorecongurethesettings.Ifyoustillseethesameerrorcode,have
thecomputerserviced.
•Message:0253:EFIVariableBlockDatawasdestroyed.
Solution:ThesystemEFIVariableBlockDatamighthavebeencorrupted.Thecomputerusesthe
defaultsettings.RunThinkPadSetuptorecongurethesettings.Ifyoustillseethesameerrorcode,
havethecomputerserviced.
•Message:0271:Dateandtimeerror
Solution:Neitherthedatenorthetimeissetinthecomputer.Setthedateandtime,usingtheThinkPad
Setup.
•Message:2000:ThinkVantageActiveProtectionsensordiagnosticsfailed.
Solution:Havethecomputerserviced.
•Message:2100:InitializationerroronHDD0(MainHDD)
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
Chapter9.Troubleshootingcomputerproblems111

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