Lenovo ThinkPad Edge E135 - Getting help and service; Using diagnostic programs; Lenovo Support Web site; Calling Lenovo

•Message:2110:ReaderroronHDD0(MainHDD)
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:POSTwarningmessageincaseMTMSNisnotsetcorrectly.Havethecomputerserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:POSTwarningmessageincaseUUIDisnotsetcorrectly.Havethecomputerserviced.
•Message:Fanerror
Solution:Coolingfanhasfailed.Havethecomputerserviced.
•Message:EMM386NotInstalled-UnabletoSetPageFrameBaseAddress.
Solution:EditC:\CONFIG.SYSandchangealinefromdevice=C:\WINDOWS\EMM386.EXERAMtodevice=
C:\WINDOWS\EMM386.EXENOEMSandsavethisle.
•Message:Thermalsensingerror
Solution:Thethermalsensorisnotfunctioningcorrectly.Havethecomputerserviced.
•Message:Systemmemoryhasbeenremoved.
Solution:Systemmemoryhasbeenremoved.PressEsctonormalboot.
•Message:ThissystemdoesnotsupportbatteriesthatarenotgenuineLenovo-madeorauthorized.The
systemwillcontinuetoboot,butmaynotchargeunauthorizedbatteries.PresstheESCkeytocontinue.
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
•Solution:ReplacethebatterywiththecorrectLenovobatteryforthiscomputer.Ifyoustillseethesame
errormessage,contactLenovoservicetohavethecomputerserviced.
•Message:Thebatteryinstalledisnotsupportedbythissystemandwillnotcharge.Pleasereplacethe
batterywiththecorrectLenovobatteryforthissystem.PresstheESCkeytocontinue.
Solution:ReplacethebatterywiththecorrectLenovobatteryforthiscomputer.Ifyoustillseethesame
errormessage,contactLenovoservicetohavethecomputerserviced.
Errorswithoutmessages
•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:IfyoucomputerispreinstalledwiththeWindows7operatingsystem,youcandisableany
systemtimers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:
1.StartPowerManager.
2.ClickthePowerplantab,andthenselectMaximumPerformancefromthepredenedpowerplans.
•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.
Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Turnitonandlistenagain.
Solution:Makesurethat:
–Thebatteryisinstalledcorrectly.
112UserGuide