LCD-relatedsymptoms
Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFTs).Thepresenceofa
smallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFTLCDtechnology,but
excessivepixelproblemscancauseviewingconcerns.
IftheLCDyouareservicinghastwoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,ifthe
LCDhasthreeormorevisibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.
Notes:
•ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.
•LenovowillnotprovidereplacementiftheLCDiswithinspecicationaswecannotguaranteethatany
replacementLCDwillhavezeropixeldefects.
•OnepixelconsistsofR,G,Bsub-pixels.
Table6.LCD-relatedsymptoms
Symptomorerror
FRUoraction,insequence
Nobeep,power-onindicatoron,andablankLCDduring
POST.
Systemboard.
•LCDbacklightnotworking.
•LCDtoodark.
•LCDbrightnesscannotbeadjusted.
•LCDcontrastcannotbeadjusted.
1.ReseattheLCDconnectors.
2.LCDassembly.
3.Systemboard.
•LCDscreenunreadable.
•Charactersmissingpixels.
•Screenabnormal.
•Wrongcolordisplayed.
1.Seeimportantnotefor“LCD-relatedsymptoms.”
2.ReseatallLCDconnectors.
3.LCDassembly.
4.Systemboard.
HorizontalorverticallinesdisplayedonLCD.LCDassembly.
Intermittentproblems
Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware
defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe
consideredonlywhenaproblemrecurs.
Whenanalyzinganintermittentproblem,dothefollowing:
1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.
2.Ifnoerrorisdetected,donotreplaceanyFRUs.
3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno
moreerrorsexist.
Undeterminedproblems
Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled,
orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate
FRUsthathavenodefects).
Verifythatallattacheddevicesaresupportedbythecomputer.
Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem
checkout”onpage35
.)
1.Turnoffthecomputer.
2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.
Chapter4.Relatedserviceinformation51