Chapter 1. Messages
When attempting to resolve issues with your server, the best practice is to begin with the event log of the
application that is managing the server.
• If you are managing the server from the Lenovo XClarity Administrator, begin with the Lenovo XClarity
Administrator event log.
• If you are using some other management application, begin with the Lenovo XClarity Controller event log.
The event log contains server hardware events that are recorded by the Lenovo XClarity Controller or by
UEFI. In addition, events can be generated when you perform diagnostic testing on hard drives or memory
through the Lenovo XClarity Provisioning Manager (although these events are not stored in the event log).
Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo
XClarity Provisioning Manager. For each event, a user action is available to help you understand what must
be done to resolve the issue.
Important:
• The server supports Lenovo XClarity Controller 2 (XCC2). For additional information about Lenovo XClarity
Controller 2 (XCC2), refer to
https://pubs.lenovo.com/lxcc-overview/.
• Lenovo XClarity Provisioning Manager (LXPM) supported version varies by product. All versions of Lenovo
XClarity Provisioning Manager are referred to as Lenovo XClarity Provisioning Manager and LXPM in this
document, unless specified otherwise. To see the LXPM version supported by your server, go to
https://
pubs.lenovo.com/lxpm-overview/
.
Event and alert message format
You can use the following content to help you understand the event and alert message format.
The following information is provided for each event message.
Event identifier
A string that uniquely identifies the event or class of events. This is a 12 character string in the following
format:
FQXppnnxxxxc
where:
• pp indicates the product where the event originate, as follows.
– CM. Chassis Management.
– HM. Hardware manager.
– PM. XClarity Provisioning manger - LXPM (LEPT).
– SF. System Firmware.
– SP. Service Processor.
• nn identifies the component or system management where the event originated, as follows:
Components
– AA. Canister/Appliance - Contains system components not expected to be serviced by a
customer.
– CA. Cooling - Fans, blowers, mux cards, policies, chillers/refrigeration, water management units,
water pumps, water filtration, air flow sensors, thermal monitors.
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