Lenovo ThinkSystem SR635 V3 User Manual

ThinkSystem SR635 V3
User Guide
Machine Type: 7D9G, 7D9H

Lenovo ThinkSystem SR635 V3 Specifications

General

Brand	Lenovo
Model	ThinkSystem SR635 V3
Category	Server
Language	English

Summary

Chapter 1. Introduction

Features

Security advisories

Information on potential vulnerabilities and mitigation plans.

Technical specifications

Chapter 2. Server components

System LEDs and diagnostics display

Information on system LEDs and diagnostic displays.

Chapter 4. Unboxing and setup

Identify the server and access the Lenovo XClarity Controller

Server setup checklist

A checklist to ensure all server setup tasks are completed correctly.

Configure the system

Chapter 5. Hardware replacement procedures

Installation Guidelines

General guidelines to follow before installing or replacing components.

Safety inspection checklist

Checklist to identify and verify the absence of potentially unsafe conditions.

Working inside the server with the power on

Handling static-sensitive devices

Procedures to reduce damage from electrostatic discharge when handling components.

Power on and power off the server

Instructions for powering the server on and off correctly.

Backplane replacement

Procedures to remove and install drive backplanes.

CMOS battery (CR2032) replacement

Procedures for removing and installing the CMOS battery.

EDSFF cage replacement

Procedures for removing and installing EDSFF drive cages.

Front I/O module replacement

Procedures for removing and installing the front I/O module.

Integrated Diagnostics Panel assembly

Procedures for removing and installing the integrated diagnostics panel assembly.

Fan board replacement

Procedures for removing and installing the fan board.

GPU replacement

Procedures for removing and installing a GPU adapter.

Server replacement

Procedures to remove and install the server from its rack.

Hot-swap drive replacement

Procedures for removing and installing hot-swap drives without server downtime.

Hot-swap power supply unit replacement

Procedures for removing and installing hot-swap power supply units.

Internal CFF HBA/RAID adapter replacement

Procedures for removing and installing internal CFF HBA/RAID adapters.

Intrusion switch replacement

Lenovo Neptune (TM) liquid assisted cooling module replacement (trained technicians only)

Procedures for removing and installing the liquid assisted cooling module.

Memory module replacement

Procedures for removing and installing memory modules.

M.2 backplane and M.2 drive replacement

Procedures for removing and installing M.2 backplanes and drives.

MicroSD card replacement

Procedures for removing and installing the MicroSD card.

OCP module replacement

Procedures for removing and installing the OCP module.

PCIe adapter replacement

Procedures for removing and installing PCIe adapters.

Processor and heat sink replacement (Trained technicians only)

Procedures for replacing processors and heat sinks.

Power inverter board (PIB) replacement

Procedures for removing and installing the Power Inverter Board (PIB).

RAID flash power module replacement

Procedures for removing and installing RAID flash power modules.

Rear drive assembly replacement

Procedures for removing and installing rear drive assemblies.

Riser card replacement

Procedures for removing and installing riser cards.

Security bezel replacement

Serial port module replacement

Procedures for removing and installing serial port modules.

System board assembly replacement (Trained technicians only)

Procedures for removing and installing the system board assembly.

Chapter 6. Internal cable routing

CFF RAID/HBA adapter

Rear NVMe/SATA drive backplane

M.2 drive backplane cable routing

Liquid assisted cooling module cable routing

Power/Sideband cable routing

2.5-inch drive backplane (signal)

4 x 2.5'' front drives

4 x 2.5'' SAS/SATA backplane

4 x 2.5'' NVMe backplane

8 x 2.5'' SAS/SATA backplane

6 x 2.5'' SAS/SATA + 4 x 2.5'' AnyBay

6 x 2.5'' SAS/SATA + 2 x 2.5'' AnyBay + 2 x 2.5'' NVMe

Cable routing with an SFF HBA/RAID adapter

Cable routing with a CFF HBA/RAID adapter

16-EDSFF drive backplane cable routing

Chapter 7. System configuration

Set the network connection for the Lenovo XClarity Controller

Procedures to specify how the XClarity Controller connects to the network.

Set front USB port for Lenovo XClarity Controller connection

Update the firmware

Options available to update the server firmware.

Configure the firmware

RAID configuration

Back up the server configuration

Best practices for backing up server configuration.

Chapter 8. Problem determination

Event logs

Information on alerts and event logs.

Lenovo XClarity Controller event log

Monitoring server state and components using XClarity Controller.

Lenovo XClarity Administrator event log

Troubleshooting by system LEDs and diagnostics display

Information on system LEDs and diagnostics display.

Drive LEDs

Information on drive LEDs, including activity and status.

LEDs on hard disk drives or solid-state drives

Information on LEDs for hard disk or solid-state drives.

LEDs on EDSFF drives

Front operator panel LEDs

Description of front operator panel controls, connectors, and LEDs.

System-board-assembly LEDs

XCC system management port LEDs

System Firmware

General problem determination procedures

Procedures to resolve problems if event logs are unclear or server is inoperative.

Coolant leak problems

Resolving coolant leak problems with the Liquid Assisted Cooling Module.

Fan board problems

Resolving issues related to the fan board.

Hard disk drive problems

Resolving issues related to hard disk drives.

Server cannot recognize a hard drive

Steps to troubleshoot when a hard drive is not recognized.

Multiple hard drives fail

Steps to resolve issues when multiple hard drives fail.

A replacement hard disk drive does not rebuild

U.3 NVMe drive can be detected in NVMe connection, but cannot be detected in Tri-mode

Intermittent problems

Information to solve intermittent problems.

Intermittent external device problems

Intermittent KVM problems

Keyboard, mouse, KVM switch or USB-device problems

Solving problems related to input devices.

All or some keys on the keyboard do not work

Mouse does not work

USB-device does not work

Memory problems

Issues related to memory modules.

Displayed system memory is less than installed physical memory

Monitor and video problems

Incorrect characters are displayed

Screen is blank

Server hangs during the UEFI boot process

Resolving server hangs during UEFI boot process.

Server immediately displays the POST Event Viewer when it is turned on

Server is unresponsive (POST is complete and operating system is running)

Server is unresponsive (POST failed and cannot start System Setup)

Server seems to be running hot

Cannot enter legacy mode after installing a new adapter

Optional-device problems

External USB device is not recognized

PCIe adapter is not recognized or is not functioning

Insufficient PCIe resources are detected.

A Lenovo optional device that was just installed does not work.

Performance problems

Network performance

Operating system performance

Power on and power off problems

Issues related to powering the server on or off.

The power button does not work (server does not start)

Troubleshooting when the power button does not work.

Server does not power on

Steps to resolve when the server does not power on.

Server does not power off

Power supply and PIB problems

Issues related to power supply and PIB.

Software problems

Appendix B. Getting help and technical assistance

Attempt to resolve the problem yourself

Gathering information needed to call Support

Contacting Support