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Lenovo ThinkSystem SR635 V3 - General problem determination procedures

Lenovo ThinkSystem SR635 V3
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1 Liquid detection sensor LED
Status
Description Action
Solid green No coolant leakage detected. No action required.
Blinking green Abnormal status detected.
1. Check for coolant leakage around
the radiator, liquid pipes and
pumps.
2. If coolant leakage found, turn off the
power and remove the LACM.
3. Contact Lenovo Support.
General problem determination procedures
Use the information in this section to resolve problems if the event log does not contain specific errors or the
server is inoperative.
If you are not sure about the cause of a problem and the power supplies are working correctly, complete the
following steps to attempt to resolve the problem:
1. Power off the server.
2. Make sure that the server is cabled correctly.
3. Remove or disconnect the following devices if applicable, one at a time, until you find the failure. Power
on and configure the server each time you remove or disconnect a device.
Any external devices.
Surge-suppressor device (on the server).
Printer, mouse, and non-Lenovo devices.
Each adapter.
Hard disk drives.
Memory modules until you reach the minimal configuration for debugging that is supported for the
server.
To determine the minimal configuration for your server, see “Minimal configuration for debugging” in
“Technical specifications” on page 3.
4. Power on the server.
If the problem is solved when you remove an adapter from the server, but the problem recurs when you
install the same adapter again, suspect the adapter. If the problem recurs when you replace the adapter with
a different one, try a different PCIe slot.
If the problem appears to be a networking problem and the server passes all system tests, suspect a network
cabling problem that is external to the server.
Resolving suspected power problems
Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the power
distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of an
overcurrent condition.
Complete the following steps to diagnose and resolve a suspected power problem.
Step 1. Check the event log and resolve any errors related to the power.
Note: Start with the event log of the application that is managing the server. For more information
about event logs, see
“Event logs” on page 291.
314
ThinkSystem SR635 V3 User Guide

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