Complete the following steps:
1. Ensure one or more supported DIMMs are installed in the correct population sequence.
2. If the system has light-path then check for any lit DIMM-connector LEDs, and if found, reseat those
DIMMs. Alternatively ( i.e. if light path is not available) the same can be accomplished using XCC GUI.
3. Swap DIMMs between slots when more than one DIMM is available in the system.
4. If the DIMMs have been upgraded just prior to the issue than update uEFI using alternate or minimal
configuration.
5. If the problem persists, collect Service Data logs.
6. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. Replace the failing DIMM identified by LightPath and/or event log entry if -V20 is NOT appended to the DIMM
Serial Number in the FFDC event log.
3. If problem persists then replace system board.
4. If problem persists, escalate to next level support.
• FQXSFMA0005N: Memory is present within the system but could not be configured. Please verify
that the memory configuration is valid. [arg1]
Severity: Error
User Action:
Complete the following steps:
1. Ensure one or more DIMMs are installed in the server.
2. Resolve existing memory errors if they are present.
3. If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit, verify that all
DIMM connectors are enabled using the Setup utility or the OneCLI utility.
4. Reseat all DIMMs ensuring that DIMMs are installed in the correct population sequence, according to
the service information for this product.
5. Clear CMOS memory. Note that all firmware settings will revert to the defaults.
6. Reflash UEFI firmware.
7. If the problem persists, collect Service Data logs.
8. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. If there are failing DIMMs then follow the debug path to address the DIMM issue.
3. If problem persists, escalate to next level support.
• FQXSFMA0006I: [arg1] DIMM [arg2] has been detected, the DIMM serial number is [arg3].
Severity: Info
User Action:
Chapter 3. UEFI events 203
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