Complete the following steps:
1. If this is a newly installed option, ensure that matching Processors are installed in the correct
Processor sockets.
2. Check Lenovo support site for an applicable service bulletin that applies to this Processor error.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps
2. Replace system board if the CPU socket is damaged.
3. If there are multiple processors, swap affected processor with another processor from a different socket. If
problem follows the affected processor, or this is a single processor system, replace the processor.
4. If problem persists, escalate to next level support.
• FQXSFPU0005K: A mismatch between the maximum allowed UPI link speed has been detected for
one or more processors.
Severity: Error
User Action:
Complete the following steps:
1. If this is a newly installed option, ensure that matching Processors are installed in the correct
Processor sockets.
2. Check Lenovo support site for an applicable service bulletin that applies to this Processor error.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. Replace system board if the CPU socket is damaged.
3. If there are multiple processors, swap affected processor with another processor from a different socket. If
problem follows the affected processor, or this is a single processor system, replace the processor.
4. If problem persists, escalate to next level support.
• FQXSFPU0006K: A power segment mismatch has been detected for one or more processors.
Severity: Error
User Action:
Complete the following steps:
1. If this is a newly installed option, ensure that matching Processors are installed in the correct
Processor sockets.
2. Check Lenovo support site for an applicable service bulletin that applies to this Processor error.
3. If the problem persists, collect Service Data logs.
4. Contact Lenovo Support.
220
ThinkSystem SR850 V2 System Events Service Guide