Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
4. If the problem persists, contact technical support.
• FQXPMVD0001H: Failed to get VPD data.
Severity: Warning
User Action:
1. Press "Back" button and press "Update VPD..." button again.
2. Perform AC reset or virtual reseat if step 1 failed.
Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
3. If the problem persists, contact technical support.
• FQXPMVD0002H: Failed to update the VPD data.
Severity: Warning
User Action:
1. Press "Update" button on VPD update page.
2. Perform AC reset or virtual reseat if step 1 failed.
Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
3. If the problem persists, contact technical support.
• FQXPMVD0003I: Update VPD data successfully.
Severity: Info
User Action:
Information only; no action is required.
• FQXPMVD0011K: Failed to get the TPM/TPM card/TCM policy status
Severity: Warning
User Action:
1. Press "Back" button and press "Update VPD..." button again.
2. Perform AC reset or virtual reseat if step 1 failed.
Note: When performing AC reset, after powering off AC, wait several seconds before powering on
AC. After AC power is restored, power on the host system.
3. If the problem persists, contact technical support.
• FQXPMVD0012K: Failed to set the TPM/TPM card/TCM policy
Severity: Warning
User Action:
1. Press "Apply" button on VPD update page.
2. Reboot the system if step 1 failed.
3. If the problem persists, contact technical support.
Chapter 4. XClarity Provisioning Manager events 211
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