Wash the stainless steel tank and rinse it out.
Drain all water out by using the taps.
Avoid getting any water on the unit.
To clean the outside of the unit, use a soft damp cloth to wipe it down.
Do not submerge the unit in water or spray it with any harsh cleaners.
After the unit has been cleaned, re-install the plastic dividing plate, replace the bottle support and
spike (if required for use with a spring water bottle).
Ensure water is running out of the taps before turning on the power switch at the rear of the unit.
TROUBLESHOOTING:
Unit is not plugged into a power
point.
The power switch on the rear of
the unit is in the off position.
The fuse has blown.
Connect the unit to a power point.
Put the power switch on the rear
of the unit into the on position.
Replace the fuse.
Unit is not plugged into a power
point.
The power switch on the rear of
the unit is in the off position.
The unit may have been laid down
during the transport process.
Connect the unit to a power point.
Put the power switch on the rear
of the unit into the on position.
Keep the unit upright for 48 hours
before turning it on.
Pin holes in the spring water bottle.
Tap is not installed correctly.
Damaged float valve on the filter
bottle.
Loose hose connection.
It is recommended that the spring
water bottle is replaced by it’s
supplier.
Ensure the tap has been tightly
screwed onto the unit.
Call customer service.
No water will come
out of the faucet
The water bottle is empty.
Air block.
Filters are blocked in the water
filter bottle.
Replace the spring water bottle or
re-fill the filter bottle.
Open both taps until the water
comes out of both faucets.
Change the filter in the water filter
bottle.
Re-Soak the filter to loosen the
material inside the filter.
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