Maintenance
This is a commercial quality safe. There are no user serviceable parts inside your
safe or lock. The Lexam 1548 lock is a robust lock that has been in service for more
than 20 years. It will require little or no servicing. In the event of lock failure or
damage it will need to be serviced by a qualified locksmith.
If you wish to clean your safe, use a damp cloth on the outside and a hand vacuum
to clean the inner surfaces. Never use liquid or sprays to clean either the outer or
inner of your safe.
Fire Resistance
Your new safe is rated fire resistant for 30 minutes. In the event of fire your safe will
get hot. Your new safe comes with a fire/heat resistant pouch. This pouch has been
designed to further protect polymer banknotes from heat. Whilst the ignition point of
polymer bank notes is higher than that of paper banknotes, they can under certain
circumstances melt and stick together in a fire. Putting polymer banknotes in this
pouch inside your new safe gives added fire and heat protection.
Trouble Shooting
What if I need to change the pre-set combination of my safe?
This is a commercial grade Group 2 combination lock. The combination can only be
changed by a qualified locksmith. Contact your local locksmith to enquire about this
service. If your locksmith has any questions about this process, he can call our
helpline on (03)9786 0055. Your locksmith will charge you fir this service. Once the
combination has been changed by a qualified locksmith we can no longer help with
lost of forgotten combinations.
What if I have forgotten or lost my combination?
If the factory pre-set combination has not been changed and you have your safe
serial number contact our helpline on (03)9786 0055. You will need to have 3 forms
of identification and photo ID. If you do not have the serial number or the combina-
tion has been changed from the factory pre-set, you will need to engage the services
of a professional locksmith to “crack” your safe. This may result in damage to your
safe.
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