2-68 Service Manual
5026
203.09—Paper Jam error service check
Step Questions / actions Yes No
1 Open the front access door. Turn the
transport belt gear clockwise.
Did the transport belt move?
Go to step 2. Replace the transport belt.
See “Transfer module
removal” on page 4-171.
2
Turn the printer off, and then remove the
fuser. See “Fuser removal” on page 4-110.
Is the exit sensor flag damaged?
Replace the fuser. See
“Fuser removal” on
page 4-110.
Go to step 3.
3
Verify the paper is loaded properly in the
paper tray or manual feed slot.
Is the paper properly loaded?
Go to step 4. Load paper correctly.
4
Replace the fuser. See “Fuser removal” on
page 4-110. POR the printer.
Did the error clear?
Problem resolved. Remove the new fuser, and
go to step 5.
5
1. Remove the rear frame cover. See “Rear
frame cover removal” on page 4-47.
2. Check the fuser DC cable in the connector
JFUSER1 for proper connection to the
system board, for pinch points, and for
any other damage to the cable or the
connector.
Is the cable damaged?
Replace the fuser DC
cable. See “Fuser DC
cable removal” on
page 4-113.
Go to step 6.
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