Diagnostic information 2-41
5026
920.30
POST Error
Option sensor disconnected. Use the following list to determine which service
check to use:
•Tray 2—Go to “242.02—Paper Jam service
check” on page 2-71.
•Tray 3—Go to “243.02—Paper Jam service
check” on page 2-78.
•Tray 4—Go to “244.02—Paper Jam service
check” on page 2-84.
•Tray 5—Go to “245.02—Paper Jam service
check” on page 2-89.
920.31
POST Error
Option hardware error (generic) Contact your next level of support.
920.32 MPF paper present sensor not
connected
• POR the printer.
• If the error message persists, go to “920.32—
MPF paper present sensor not connected
service check” on page 2-114.
925.01
Fan Error
Fan has stalled. • POR the printer.
• If the error message persists, go to “925.01,
925.03, 925.05—Fan error service check” on
page 2-114.
925.02
Blower Error
Blower has stalled. • POR the printer.
• If the error message persists, go to “925.02,
925.04, 925.06—Cartridge cooling fan error
service check” on page 2-115.
925.03
Fan Error
Fan has stalled. • POR the printer.
• If the error message persists, go to “925.01,
925.03, 925.05—Fan error service check” on
page 2-114.
925.04
Blower Error
Blower has stalled. • POR the printer.
• If the error message persists, go to “925.02,
925.04, 925.06—Cartridge cooling fan error
service check” on page 2-115.
925.05
Fan Error
Fan has stalled. • POR the printer.
• If the error message persists, go to “925.01,
925.03, 925.05—Fan error service check” on
page 2-114.
925.06
Blower Error
Blower has stalled. • POR the printer.
• If the error message persists, go to “925.02,
925.04, 925.06—Cartridge cooling fan error
service check” on page 2-115.
945.01
Transfer Roll
Yellow transfer roll has failed. • POR the printer.
• If the error message persists, go to “945.xx,
947.xx—Transfer roll error service check” on
page 2-116.
945.02
Transfer Roll
Cyan transfer roll has failed. • POR the printer.
• If the error message persists, go to “945.xx,
947.xx—Transfer roll error service check” on
page 2-116.
945.03
Transfer Roll
Magenta transfer roll has failed. • POR the printer.
• If the error message persists, go to “945.xx,
947.xx—Transfer roll error service check” on
page 2-116.
Error code Description Action