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3 Reload paper into the multipurpose feeder.

4 Slide the paper guide until it lightly rests against the edge of the paper stack.

1

2

5 From the printer control panel, touch Done to clear the message and continue printing.

Clearing jams 258

Table of Contents

Default Chapter2
- Table of Contents2
Safety Information7
Learning about the Printer9
- Finding Information about the Printer9
- Selecting a Location for the Printer10
- Printer Configurations11
- Understanding the Basic Functions of the Scanner12
- Using the ADF and Scanner Glass13
Understanding the Printer Control Panel14
- Using the Printer Control Panel14
- Understanding the Home Screen14
- Understanding the Colors of the Sleep Button and Indicator Lights16
- Using the Touch-Screen Buttons17
Setting up and Using the Home Screen Applications19
- Finding the IP Address of the Computer19
- Finding the IP Address of the Printer20
- Accessing the Embedded Web Server20
- Customizing the Home Screen20
- Understanding the Different Applications21
- Activating the Home Screen Applications21
- Setting up Remote Operator Panel25
- Exporting and Importing a Configuration25
Additional Printer Setup27
- Installing Internal Options27
  - Installing a Memory Card30
  - Installing an Optional Card32
- Installing Hardware Options33
- Installing Optional Trays34
- Attaching Cables36
- Setting up the Printer Software38
- For Windows Users39
- Networking40
- Verifying Printer Setup45
Loading Paper and Specialty Media46
- Setting the Paper Size and Type46
- Configuring Universal Paper Settings46
- Loading the 250- and 550-Sheet Tray46
- Loading the Manual Feeder49
- Loading the 650-Sheet Duo Tray50
- Loading the Multipurpose Feeder51
- Linking and Unlinking Trays53
Paper and Specialty Media Guide56
- Using Specialty Media56
- Paper Guidelines59
- Supported Paper Sizes, Types, and Weights62
- Supported Paper Types and Weights64
Printing66
- Printing Forms66
- Printing a Document66
- Adjusting Toner Darkness67
- Using Max Speed and Max Yield67
- Printing from a Flash Drive or Mobile Device68
- Supported Flash Drives and File Types69
- Printing Confidential and Other Held Jobs70
- Modifying Confidential Print Settings71
- Printing Information Pages72
- Canceling a Print Job72
- For Macintosh Users73
Copying74
- Making Copies74
- Copying Photos75
- Copying on Specialty Media75
- Creating a Copy Shortcut Using the Printer Control Panel76
- Customizing Copy Settings77
- Placing Information on Copies82
- Canceling a Copy Job83
- Understanding the Copy Options83
- Save as Shortcut85
E-Mailing87
- Setting up the Printer to E-Mail87
- Creating an E-Mail Shortcut88
- E-Mailing a Document89
- Customizing E-Mail Settings90
- Canceling an E-Mail91
- Understanding the E-Mail Options91
  - Page Setup93
  - Scan Preview93
Faxing94
- Setting up the Printer to Fax94
- Sending a Fax108
- Creating Shortcuts111
- Customizing Fax Settings112
- Canceling an Outgoing Fax113
- Holding and Forwarding Faxes113
- Understanding the Fax Options114
- Delayed Send115
Scanning117
- Using Scan to Network117
- Scanning to an FTP Address117
- Scanning to a Computer or Flash Drive119
- Scanning to a Flash Drive121
- Understanding the Scan Options122
Understanding the Printer Menus125
- Menus List125
- Supplies Menu126
- Paper Menu127
- Reports Menu136
- Universal Setup Menu136
- Network/Ports137
- Security Menu145
- Settings Menu150
- Utilities Menu195
Saving Money and the Environment203
- Saving Paper and Toner203
- Saving Energy204
- Adjusting Sleep Mode205
- Using Hibernate Mode206
- Setting Hibernate Timeout206
- Using Schedule Power Modes207
- Adjusting the Brightness of the Printer Display207
- Recycling208
Securing the Printer210
- Using the Security Lock Feature210
- Statement of Volatility210
- Erasing Volatile Memory211
- Erasing Non-Volatile Memory211
- Erasing Printer Hard Disk Memory212
- Configuring Printer Hard Disk Encryption212
- Finding Printer Security Information213
Maintaining the Printer214
- Cleaning Printer Parts214
- Cleaning the Scanner Glass215
- Checking the Status of Parts and Supplies216
- Estimated Number of Remaining Pages216
- Ordering Supplies217
- Ordering Imaging Kits218
- Storing Supplies219
- Replacing Supplies220
- Moving the Printer239
- Shipping the Printer240
Managing the Printer241
- Finding Advanced Networking and Administrator Information241
- Checking the Virtual Display241
- Setting up E-Mail Alerts241
- Viewing Reports241
- Configuring Supply Notifications from the Embedded Web Server242
- Copying Printer Settings to Other Printers243
- Restoring Factory Default Settings243
Clearing Jams244
- Avoiding Jams244
- Understanding Jam Messages and Locations245
- [X]-Page Jam, Clear Standard bin [203.XX]247
- [X]-Page Jam, Open Front Door to Clear Fuser [20Y.XX]250
- [X]-Page Jam, Open Front Door [20Y.XX]253
- [X]-Page Jam, Open Front Door to Clear Duplex [23Y.XX]254
- [X]-Page Jam, Open Tray [X] [24Y.XX]255
- [X]-Page Jam, Clear Manual Feeder [251.XX]256
- [X]-Page Jam, Clear Multipurpose Feeder [250.XX]257
- [X]-Page Jam, Open Automatic Feeder Top Cover [28Y.XX]259
Troubleshooting260
- Understanding the Printer Messages260
  - Disk Must be Formatted for Use in this Device262
  - Remove Paper from Standard Output bin269
  - Replace All Originals if Restarting Job269
  - Replace Jammed Originals if Restarting Job270
  - Restore Held Jobs271
  - Scanner Automatic Feeder Cover Open271
  - Some Held Jobs Were Not Restored272
  - Supply Needed to Complete Job272
- Solving Printer Problems274
- Printer Display Is Blank274
- Option Problems276
- Tray Problems277
  - Paper Feed Problems278
  - Jammed Pages Are Not Reprinted278
- Paper Frequently Jams278
- Solving Print Problems280
- Incorrect Characters Print281
- Job Prints from the Wrong Tray or on the Wrong Paper282
- Large Jobs Do Not Collate282
- Printing Slows down283
  - Print Jobs Do Not Print284
  - Print Job Takes Longer than Expected285
- Tray Linking Does Not Work286
  - Unexpected Page Breaks Occur286
  - Print Quality Problems287
- Clipped Pages or Images287
- Gray Background on Prints288
- Horizontal Voids Appear on Prints289
- Incorrect Margins on Prints290
- Paper Curl291
- Print Irregularities292
- Print Is too Dark293
- Print Is too Light294
  - Printer Is Printing Blank Pages295
  - Printer Is Printing Solid Black Pages296
  - Repeating Defects Appear on Prints297
  - Shadow Images Appear on Prints297
- Skewed Print298
  - Streaked Horizontal Lines Appear on Prints299
  - Streaked Vertical Lines Appear on Prints300
  - Toner Fog or Background Shading Appears on Prints301
- Toner Rubs off302
- Toner Specks Appear on Prints302
- Transparency Print Quality Is Poor303
- Uneven Print Density303
- Vertical Voids Appear on Prints303
- Color Quality Problems304
- Faq about Color Printing304
  - Prints on Color Transparencies Appear Dark When Projected306
  - The Print Appears Tinted307
- Solving Copy Problems308
- Copier Does Not Respond308
- Scanner Unit Does Not Close309
- Poor Copy Quality309
- Solving Fax Problems311
- Caller ID Is Not Shown311
- Cannot Send or Receive a Fax311
  - Can Send but Not Receive Faxes314
  - Can Receive but Not Send Faxes314
  - Received Fax Has Poor Print Quality316
- Solving Scanner Problems317
- Cannot Scan from a Computer317
- Scan Job was Not Successful317
- Scanning Takes too Long or Freezes the Computer318
- Poor Scanned Image Quality318
- Partial Document or Photo Scans319
- The Scanner Does Not Respond320
- Solving Home Screen Applications Problems321
- Embedded Web Server Does Not Open321
- Contacting Customer Support323
Notices324
- Product Information324
- Edition Notice324
- Power Consumption328
Index342

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