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Lexmark CX510 User Manual

Lexmark CX510
353 pages
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CX510 Series
User's Guide
June 2013 www.lexmark.com
Machine type(s):
7527
Model(s):
636, 637

Table of Contents

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Lexmark CX510 Specifications

General IconGeneral
Print TechnologyColor Laser
Print Speed (Letter, Black)32 ppm
Print Speed (Letter, Color)32 ppm
Print Resolution (Black)1200 x 1200 dpi
Print Resolution (Color)1200 x 1200 dpi
Scan TechnologyCIS
Duplex PrintingYes
Processor Speed800 MHz
Display4.3-inch color touch screen
FunctionsPrint, Copy, Scan, Fax
Max Document Enlargement400%
Max Document Reduction25%
Scanner TypeFlatbed, ADF
Optical Resolution1200 x 600 dpi
Hard DriveOptional
Standard Media Capacity250 sheets
Output Trays Capacity150 sheets
Automatic Document Feeder Capacity50 sheets
Fax Speed33.6 Kbps
Mobile PrintingYes
Operating Systems SupportedWindows, Mac OS, Linux
Monthly Duty Cycle75, 000 pages
ConnectivityUSB, Ethernet
Max Copying Speed32 cpm
Max Copying Resolution600 x 600 dpi
Media TypeCard Stock, Envelopes, Labels, Plain Paper, Transparencies
PC ConnectionUSB, Ethernet
Paper Capacity250 sheets
Standard Memory1 GB
Recommended Monthly Volume1, 500 to 6, 000 pages
First Print Out Time ColorLess than 12 seconds

Summary

Safety information

CAUTION—POTENTIAL INJURY: This product uses a laser.

Details about hazardous radiation exposure when using controls or adjustments not specified in the manual.

CAUTION—HOT SURFACE: The inside of the printer might be hot.

Warning to reduce the risk of injury from hot components; allow cooling before touching.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb).

Requirement for two or more trained personnel to lift the printer safely.

Learning about the printer

Finding information about the printer

Guides on where to find setup documentation, user guides, and other support resources.

Selecting a location for the printer

Guidelines for choosing a suitable location, considering power, airflow, and stability.

Printer configurations

Diagram and table showing recommended clearances for printer setup and ventilation.

Understanding the basic functions of the scanner

Overview of the scanner's capabilities, including copying, faxing, and scanning to various destinations.

Using the ADF and scanner glass

Instructions for using the Automatic Document Feeder and the scanner glass for different document types.

Understanding the printer control panel

Using the printer control panel

Explains the functions of each button on the printer's control panel.

Understanding the home screen

Description of the home screen and how to interact with its icons and buttons.

Understanding the colors of the Sleep button and indicator lights

Table explaining the meaning of different colors and patterns of the Sleep button and indicator lights.

Using the touch-screen buttons

Details on how to use the touch-screen buttons for various functions and settings.

Setting up and using the home screen applications

Finding the IP address of the computer

Instructions for finding the computer's IP address on Windows and Macintosh operating systems.

Finding the IP address of the printer

Methods to locate the printer's IP address from the control panel or network setup pages.

Accessing the Embedded Web Server

Steps to access the printer's web interface for configuration and management.

Customizing the home screen

Instructions on how to show, hide, or customize icons on the printer's home screen.

Understanding the different applications

Overview of available home screen applications like Card Copy, Fax, Forms and Favorites, etc.

Activating the home screen applications

Guidance on activating and setting up preinstalled home screen applications.

Setting up Forms and Favorites

Instructions for setting up the Forms and Favorites application for quick access to online forms.

Setting up Card Copy

Steps to set up the Card Copy application for copying identification and wallet-size cards.

Using MyShortcut

Guide on creating shortcuts for frequently used copy, fax, or email jobs.

Setting up Multi Send

Instructions for setting up Multi Send to scan and send documents to multiple destinations.

Setting up Scan to Network

Steps to configure Scan to Network for sending scanned documents to shared network folders.

Setting up Remote Operator Panel

Information on using the Remote Operator Panel to interact with the printer control panel remotely.

Exporting and importing a configuration

Procedure for exporting and importing printer configuration settings to apply to other printers.

Additional printer setup

Installing internal options

Details on installing internal options like memory cards, flash memory, and printer hard disks.

Accessing the controller board

Safety precautions and instructions for accessing the printer's controller board.

Installing hardware options

Guidance on the order of installation for hardware options, including safety precautions.

Installing optional trays

Instructions for installing optional 550-sheet and 650-sheet duo trays.

Attaching cables

Steps for connecting USB or Ethernet cables to the printer, including safety warnings.

Setting up the printer software

Instructions for installing printer software from CD or downloading from the web.

Updating available options in the printer driver

Procedure to manually add installed hardware options in the printer driver.

Networking

Preparing to set up the printer on an Ethernet network

Information needed before configuring the printer for an Ethernet network connection.

Installing the printer on an Ethernet network

Step-by-step guide for installing the printer on an Ethernet network for Windows and Macintosh.

Preparing to set up the printer on a wireless network

Information required before setting up the printer on a wireless network, including SSID and security.

Connecting the printer using the Wireless Setup Wizard

Instructions for connecting the printer to a wireless network using the setup wizard.

Connecting the printer to a wireless network using Wi-Fi Protected Setup

Guide for connecting the printer to a wireless network using WPS Push Button or PIN methods.

Connecting the printer to a wireless network using the Embedded Web Server

Steps to connect the printer to a wireless network via the Embedded Web Server.

Verifying printer setup

How to verify printer setup by printing menu settings and network setup pages.

Loading paper and specialty media

Setting the paper size and type

Instructions on how to set paper size and type through the printer's Paper Menu.

Configuring Universal paper settings

Guide to setting up user-defined universal paper sizes for printing.

Loading the 250- and 550-sheet tray

Step-by-step guide on how to load paper into the standard 250-sheet and 550-sheet trays.

Loading the manual feeder

Instructions for loading single sheets of paper into the manual feeder.

Loading the 650-sheet duo tray

Guide on how to load paper into the 650-sheet duo tray (Tray 2).

Loading the multipurpose feeder

Instructions for preparing and loading paper into the multipurpose feeder.

Linking and unlinking trays

Explanation of how to link and unlink trays for automatic paper feeding.

Creating a custom name for a paper type

Steps to create custom names for paper types using the Embedded Web Server or control panel.

Assigning a custom paper type

How to assign custom paper types to trays for linking or unlinking.

Configuring a custom name

Procedure for configuring custom names for paper types.

Paper and specialty media guide

Using specialty media

Tips for using specialty media like letterhead, transparencies, envelopes, and labels.

Paper guidelines

Information on paper characteristics like weight, curl, smoothness, and moisture content.

Paper characteristics

Details on how paper weight, curl, smoothness, and fiber content affect print quality.

Unacceptable paper

List of paper types not recommended for use with the printer to avoid issues.

Selecting paper

Guidance on choosing appropriate paper to prevent jams and ensure trouble-free printing.

Printing

Printing forms

Instructions for using the Forms and Favorites application to print frequently used forms.

Printing a document

Steps for printing documents from Windows and Macintosh, including setting paper type and size.

Adjusting toner darkness

How to adjust toner darkness using the printer control panel or Embedded Web Server.

Using Max Speed and Max Yield

Explanation of Max Speed and Max Yield settings for print speed vs. toner yield.

Printing from a flash drive or mobile device

Instructions for printing documents from a flash drive or mobile device.

Supported flash drives and file types

List of recommended flash drives and supported file types for printing.

Printing confidential and other held jobs

Information on storing and printing confidential, repeat, reserve, and verify print jobs.

Modifying confidential print settings

How to modify settings for confidential print jobs, such as PIN attempts and expiration.

Printing information pages

Instructions for printing font sample lists and directory lists.

Canceling a print job

Steps for canceling print jobs from the printer control panel or a computer.

Copying

Making copies

Basic instructions for making a quick copy using the ADF or scanner glass.

Copying using the ADF

Detailed steps for copying documents using the Automatic Document Feeder.

Copying using the scanner glass

Instructions for copying documents using the scanner glass.

Copying photos

Guide on copying photos using the scanner glass and adjusting content source settings.

Copying on specialty media

Instructions for copying on specialty media like transparencies and letterhead.

Creating a copy shortcut using the printer control panel

Steps to create custom copy shortcuts directly on the printer's control panel.

Customizing copy settings

Options for customizing copy settings like size, paper selection, and paper type.

Copying different paper sizes

How to copy documents with different paper sizes using the ADF.

Copying on both sides of the paper (duplexing)

Instructions for copying double-sided documents.

Reducing or enlarging copies

How to scale copies from 25% to 400% of the original document size.

Adjusting copy quality

Methods to adjust copy quality by selecting content type, source, and other settings.

Collating copies

How to print multiple copies in a collated or non-collated order.

Placing separator sheets between copies

Instructions for inserting separator sheets between copies, jobs, or pages.

Copying multiple pages onto a single sheet

How to copy two or four pages of a document onto a single sheet of paper.

Creating a custom copy job

Combining multiple original documents into a single copy job with custom settings.

Placing information on copies

How to add headers or footers, or overlay messages on copies.

Canceling a copy job

Steps to cancel a copy job while the document is in the ADF or pages are being printed.

Understanding the copy options

Explanation of Copy From, Copy To, Scale, Darkness, Copies, Sides, Collate, and Content options.

E-mailing

Setting up the printer to e-mail

Steps to set up the e-mail function and configure e-mail settings.

Configuring e-mail settings

Details on configuring e-mail settings such as recipient, subject, and message.

Creating an e-mail shortcut

How to create e-mail shortcuts using the Embedded Web Server or printer control panel.

E-mailing a document

Methods to e-mail scanned documents using the printer control panel, shortcut, or address book.

Sending an e-mail using the printer control panel

Step-by-step instructions for sending an e-mail from the printer's control panel.

Sending an e-mail using a shortcut number

Procedure for sending e-mails using a saved shortcut number.

Sending an e-mail using the address book

How to send e-mails using the printer's address book.

Customizing e-mail settings

Options for adding subject, message, and changing output file type for e-mails.

Changing the output file type

How to change the file type (PDF, Secure PDF, TIFF, JPEG, XPS) for scanned documents.

Canceling an e-mail

Steps for canceling an e-mail job while scanning or sending.

Understanding the e-mail options

Explanation of Recipient(s), Subject, Message, File Name, Original Size, Resolution, Color, Content, Darkness, Send As options.

Faxing

Setting up the printer to fax

Initial setup for fax functionality, including connection methods and safety precautions.

Initial fax setup

Steps for initial fax setup using the printer control panel or Embedded Web Server.

Using the printer control panel for fax setup

Guide for setting up fax name and number via the printer's control panel.

Using the Embedded Web Server for fax setup

Instructions for configuring fax settings using the Embedded Web Server.

Choosing a fax connection

Scenarios and setup guides for connecting the printer to a standard telephone line.

Connecting the printer to a wall jack in Germany

Specific instructions for connecting the printer to German wall jacks (N ports).

Connecting to a distinctive ring service

How to set up the printer to answer calls with different ring patterns.

Setting the outgoing fax name and number

Procedure to set the fax name and number for outgoing faxes.

Setting the date and time

How to set the date and time for printing on outgoing faxes.

Configuring the printer to observe daylight saving time

Setting the printer to automatically adjust for daylight saving time.

Sending a fax

Methods for sending faxes using the printer control panel, computer, or shortcut.

Sending a fax using the printer control panel

Step-by-step guide for sending faxes from the printer's control panel.

Sending a fax using the computer

How to send faxes using the printer driver's fax option.

Sending a fax using a shortcut number

Procedure for sending faxes using speed dial or shortcut numbers.

Sending a fax using the address book

How to send faxes using the printer's address book.

Sending a fax at a scheduled time

Instructions for scheduling faxes to be sent at a later time.

Creating shortcuts

Methods for creating fax destination shortcuts using the Embedded Web Server or control panel.

Creating a fax destination shortcut using the Embedded Web Server

Steps to create fax shortcuts for single or group fax numbers.

Creating a fax destination shortcut using the printer control panel

Procedure for creating fax shortcuts directly on the printer's control panel.

Customizing fax settings

Options for changing fax resolution, darkness, and viewing fax logs.

Changing the fax resolution

How to adjust fax resolution from Standard to Ultra Fine for output quality.

Making a fax lighter or darker

Adjusting the darkness setting for outgoing faxes.

Viewing a fax log

How to view fax job logs and call logs using the Embedded Web Server.

Blocking junk faxes

Settings to block incoming faxes with no caller ID or specific fax numbers.

Canceling an outgoing fax

Steps to cancel an outgoing fax job while scanning or after scanning.

Holding and forwarding faxes

Options for holding received faxes and forwarding them to other recipients.

Holding faxes

Setting the printer to hold received faxes until released manually or scheduled.

Forwarding a fax

How to print and forward received faxes to fax, e-mail, FTP, LDSS, or eSF.

Understanding the fax options

Explanation of fax options like Resolution, Darkness, Page Setup, Content, and Delayed Send.

Scanning

Using Scan to Network

Instructions for scanning documents to network destinations specified by your support person.

Scanning to an FTP address

How to scan documents directly to a File Transfer Protocol (FTP) server.

Creating shortcuts

Methods for creating permanent FTP destinations and assigning shortcut numbers.

Creating an FTP shortcut using the Embedded Web Server

Steps to create FTP shortcuts using the printer's Embedded Web Server.

Creating an FTP shortcut using the printer control panel

Procedure for creating FTP shortcuts using the printer's control panel.

Scanning to an FTP address using the printer control panel

Instructions for scanning to an FTP address from the printer control panel.

Scanning to an FTP address using a shortcut number

How to scan to an FTP address using a previously created shortcut number.

Scanning an FTP using the address book

Procedure for scanning to an FTP address using the address book.

Scanning to a computer or flash drive

How to scan documents directly to a computer or a flash drive.

Scanning to a computer using the Embedded Web Server

Steps to create a scan profile on the computer and download it to the printer.

Setting up Scan to Computer

Instructions for setting up Scan to Computer for Windows operating systems.

Scanning to a flash drive

Procedure for scanning documents directly to a USB flash drive.

Understanding the scan options

Explanation of scan options like FTP, File Name, Original Size, Resolution, Color, Content, and Darkness.

Understanding the printer menus

Menus list

An overview of the printer's menu structure, including Supplies, Paper, Reports, Network/Ports, Security, Settings, Help, Manage Shortcuts.

Supplies menu

Information on checking the status of toner cartridges, imaging kits, waste toner bottles, and maintenance kits.

Paper menu

Details on setting the default paper source, size, type, texture, weight, and loading for various paper sources.

Default Source menu

How to set a default paper source for all print jobs.

Paper Size/Type menu

Instructions for specifying paper size and type for trays and the multipurpose feeder.

MP Feeder Size

Specifies the paper size loaded in the multipurpose feeder.

MP Feeder Type

Specifies the paper type loaded in the multipurpose feeder.

Manual Paper Size

Specifies the size of paper being manually loaded.

Manual Paper Type

Specifies the paper type being manually loaded.

Manual Envelope Size

Specifies the envelope size being manually loaded.

Manual Envelope Type

Specifies the envelope type being manually loaded.

Substitute Size menu

How to substitute a specified paper size if the requested size is not available.

Paper Texture menu

Specifies the relative texture of various paper types loaded in the printer.

Paper Weight menu

Specifies the relative weight of different paper types loaded in the printer.

Paper Loading menu

Determines and sets two-sided printing for specific paper types.

Custom Types menu

Associates paper or specialty media types with custom names.

Custom Names menu

Specifies custom names for paper types in the printer menus.

Custom Scan Sizes menu

Defines custom scan sizes, names, and options.

Universal Setup menu

Sets units of measure, portrait width, and portrait height for the printer.

Reports menu

Prints reports on menu settings, device statistics, and network setup.

Menu Settings Page

Prints a report with printer information: paper, memory, page count, language, TCP/IP, etc.

Device Statistics

Prints a report of printer statistics, supply information, and printed page details.

Network Setup Page

Prints network printer settings, including TCP/IP address.

Network [x] Setup Page

Prints network printer settings for installed network options.

Shortcut List

Prints a report of configured shortcuts.

Fax Job Log

Prints a report of the last 200 completed faxes.

Fax Call Log

Prints a report of the last 100 attempted, received, and blocked fax calls.

Copy Shortcuts

Prints a report containing information about copy shortcuts.

E-mail Shortcuts

Prints a report containing information about e-mail shortcuts.

Fax Shortcuts

Prints a report containing information about fax shortcuts.

FTP Shortcuts

Prints a report containing information about FTP shortcuts.

Profiles List

Prints a list of profiles stored in the printer.

Print Fonts

Prints a report of all available fonts for the printer language.

Print Directory

Lists resources stored on flash memory or printer hard disk.

Asset Report

Prints asset information including serial number and model name.

Network/Ports

Menu for configuring network and port settings.

Active NIC menu

Allows the printer to connect to a network.

Standard Network or Network [x] menus

Displays and sets printer network settings.

PCL SmartSwitch

Automatically switches to PCL emulation for print jobs requiring it.

PS SmartSwitch

Automatically switches to PS emulation for print jobs requiring it.

NPA Mode

Performs special processing for bidirectional communication via NPA protocol.

Network Buffer

Sets the size of the network input buffer.

Job Buffering

Temporarily stores print jobs on the printer hard disk before printing.

Mac Binary PS

Sets the printer to process Macintosh binary PostScript print jobs.

Standard Network Setup OR Network [x] Setup

Displays and sets the printer network settings.

Reports menu

Accesses various reports related to network printer settings.

Print Setup Page

Prints network printer settings, including TCP/IP address.

Network Card menu

Accesses settings related to the network card's status, speed, and addresses.

View Card Status

Displays the connection status of the network card.

View Card Speed

Displays the speed of an active network card.

Network Address

Displays the network addresses.

Job Timeout

Sets the time before a network print job is canceled.

TCP/IP menu

Configures TCP/IP settings like hostname, IP address, netmask, and gateway.

Set Hostname

Sets the current TCP/IP hostname for the printer.

IP Address

Allows viewing or changing the current TCP/IP address.

Netmask

Allows viewing or changing the current TCP/IP netmask.

Gateway

Allows viewing or changing the current TCP/IP gateway.

Enable DHCP

Specifies DHCP address and parameter assignment.

Enable RARP

Specifies the RARP address assignment setting.

Enable BOOTP

Specifies the BOOTP address assignment setting.

Enable AutoIP

Specifies the Zero Configuration Networking setting.

Enable FTP/TFTP

Sends files to the printer using the built-in FTP server.

Enable HTTP Server

Enables the built-in web server for remote printer management.

WINS Server Address

Allows viewing or changing the current WINS server address.

Enable DDNS

Allows viewing or changing the current DDNS setting.

Enable mDNS

Allows viewing or changing the current mDNS setting.

DNS Server Address

Allows viewing or changing the current DNS server address.

Backup DNS Server Address [x]

Allows viewing or changing the current DNS server address.

Enable HTTPS

Allows viewing or changing the current HTTPS setting.

IPv6 menu

Enables IPv6 in the printer and configures auto-address settings.

Enable IPv6

Enables IPv6 in the printer.

Auto Configuration

Specifies if the network adapter accepts automatic IPv6 address configuration.

Set Hostname

Sets the printer's host name.

View Address

Allows viewing router and printer IP addresses.

Enable DHCPv6

Enables DHCPv6 in the printer.

Wireless menu

Menu for configuring wireless network settings.

Wi-Fi Protected Setup

Establishes a wireless network and enables security via Push Button or PIN method.

Enable/Disable WPS Auto-detection

Automatically detects WPS connection method.

Network Mode

Specifies the network mode (Infrastructure or Ad hoc).

Compatibility

Specifies the wireless standard for the wireless network.

Choose Network

Selects an available network for the printer to use.

View Signal Quality

Displays the quality of the wireless connection.

View Security Mode

Displays the encryption method for the wireless network.

AppleTalk menu

Enables or disables AppleTalk support and shows assigned names.

Activate

Enables or disables AppleTalk support.

View Name

Shows the assigned AppleTalk name.

Managing the printer

Finding advanced networking and administrator information

Guidance on accessing advanced support tasks via the Embedded Web Server and other guides.

Checking the virtual display

How to check the virtual display on the printer control panel.

Setting up e-mail alerts

Configure printer to send e-mail alerts for low supplies, paper changes, or jams.

Viewing reports

How to view reports from the Embedded Web Server for printer status assessment.

Configuring supply notifications from the Embedded Web Server

Set alerts for low supplies (toner, imaging kit, etc.) via e-mail or warnings.

Copying printer settings to other printers

How to copy printer settings to other printers over a network.

Restoring factory default settings

Procedure for restoring printer settings to factory defaults.

Clearing jams

Avoiding jams

Tips on proper paper loading and handling to prevent jams.

Load paper properly

Guidelines for loading paper correctly into trays and feeders to avoid jams.

Use recommended paper

Advice on using recommended paper and specialty media to prevent jams.

Understanding jam messages and locations

How to interpret jam messages and identify locations to clear jams.

[x]-page jam, clear standard bin [203.xx]

Instructions for clearing paper jams from the standard bin.

[x]-page jam, open front door to clear fuser [20y.xx]

Steps for clearing paper jams from the fuser area by opening the front door.

[x]-page jam, open front door [20y.xx]

Instructions for clearing paper jams by opening the front door.

[x]-page jam, open front door to clear duplex [23y.xx]

Steps for clearing paper jams from the duplex area by opening the front door.

[x]-page jam, open tray [x] [24y.xx]

Instructions for clearing paper jams from a specific tray.

[x]-page jam, clear manual feeder [251.xx]

Steps for clearing paper jams from the manual feeder.

[x]-page jam, clear multipurpose feeder [250.xx]

Instructions for clearing paper jams from the multipurpose feeder.

[x]-page jam, open automatic feeder top cover [28y.xx]

Steps for clearing paper jams by opening the automatic feeder top cover.

Troubleshooting

Understanding the printer messages

Information on common printer messages and how to resolve them.

Adjusting color

Guidance on waiting for the color adjustment process to complete.

Change [paper source] to [custom string]

Troubleshooting steps for incorrect paper source settings.

Change [paper source] to [custom type name]

Troubleshooting steps for incorrect paper type settings.

Change [paper source] to [paper type] [paper size]

Troubleshooting steps for incorrect paper size and type settings.

Close door

Instructions to ensure covers are closed to clear a message.

Close flatbed cover and load originals if restarting job [2yy.xx]

Steps for restarting a job after closing the flatbed cover.

[Color] cartridge low [88.xy]

Message indicating a color cartridge is low and requires attention.

[Color] cartridge nearly low [88.xy]

Message indicating a color cartridge is nearly low.

[Color] cartridge very low, [x] estimated pages remain [88.xy]

Message indicating a color cartridge is very low with estimated pages remaining.

Complex page, some data may not have printed [39]

Troubleshooting for complex pages where data might not have printed correctly.

Configuration change, some held jobs were not restored [57]

Explanation for held jobs being invalidated due to printer configuration changes.

Defective flash detected [51]

Troubleshooting steps for a detected defective flash memory card.

Disk full [62]

Steps to take when the printer's hard disk is full.

Disk must be formatted for use in this device

Instruction to format the printer hard disk.

Error reading USB drive. Remove USB.

Message indicating an unsupported USB device was inserted.

Error reading USB hub. Remove hub.

Message indicating an unsupported USB hub was inserted.

Fax partition inoperative. Contact system administrator.

Troubleshooting for an inoperative fax partition.

Fax server 'To Format' not set up. Contact system administrator.

Troubleshooting for a fax server 'To Format' setup issue.

Fax Station Name not set up. Contact system administrator.

Troubleshooting for an unset Fax Station Name.

Fax Station Number not set up. Contact system administrator.

Troubleshooting for an unset Fax Station Number.

Incompatible tray [x] [59]

Instructions to remove and reinstall an incompatible tray.

Incorrect paper size, open [paper source] [34]

Troubleshooting steps for incorrect paper size or type settings.

Insert Tray [x]

Instruction to insert the indicated tray into the printer.

Insufficient memory for Flash Memory Defragment operation [37]

Troubleshooting steps for insufficient memory during flash memory defragmentation.

Insufficient memory, some Held Jobs were deleted [37]

Message indicating some held jobs were deleted due to insufficient memory.

Insufficient memory to collate job [37]

Troubleshooting steps for insufficient memory when collating jobs.

Insufficient memory to support Resource Save feature [35]

Steps to address insufficient memory for the Resource Save feature.

Insufficient memory, some held jobs will not be restored [37]

Message indicating some held jobs could not be restored due to memory issues.

Load [paper source] with [custom string]

Troubleshooting for loading paper with a custom string setting.

Load [paper source] with [custom type name]

Troubleshooting for loading paper with a custom type name setting.

Load [paper source] with [paper size]

Troubleshooting for loading paper with a specific paper size.

Load [paper source] with [paper type] [paper size]

Troubleshooting for loading paper with specific type and size.

Load Manual Feeder with [custom string]

Troubleshooting for loading manual feeder with a custom string.

Load Manual Feeder with [custom type name]

Troubleshooting for loading manual feeder with a custom type name.

Load Manual Feeder with [paper size]

Troubleshooting for loading manual feeder with a specific paper size.

Load Manual Feeder with [paper type] [paper size]

Troubleshooting for loading manual feeder with specific paper type and size.

Maintenance kit low [80.xy]

Message indicating the maintenance kit is low and may need ordering.

Maintenance kit nearly low [80.xy]

Message indicating the maintenance kit is nearly low.

Maintenance kit very low, [x] estimated pages remain [80.xy]

Message indicating the maintenance kit is very low and needs replacement soon.

Memory full [38]

Message indicating the printer memory is full.

Memory full, cannot print faxes

Troubleshooting for memory full errors when trying to print faxes.

Memory full, cannot send faxes

Troubleshooting for memory full errors when trying to send faxes.

Network [x] software error [54]

Troubleshooting steps for network software errors.

No analog phone line connected to modem, fax is disabled.

Message indicating no analog phone line is connected, disabling fax.

Non-Lexmark [color] [supply type], see User's Guide [33.xy]

Alert for detected non-Lexmark supplies or parts.

Not enough free space in flash memory for resources [52]

Troubleshooting steps for insufficient free space in flash memory.

Printer had to restart. Last job may be incomplete.

Message after printer restart indicating the last job might be incomplete.

Reinstall missing or unresponsive [color] cartridge [31.xy]

Instructions for reinstalling a missing or unresponsive color toner cartridge.

Reinstall missing or unresponsive [type] imaging kit [31.xy]

Instructions for reinstalling a missing or unresponsive imaging kit.

Reload printed pages in Tray [x]

Steps for reloading printed pages in a specific tray.

Remove defective disk [61]

Instructions for removing and replacing a defective printer hard disk.

Remove packaging material, [area name]

Instructions for removing remaining packaging material.

Remove paper from standard output bin

Instructions for removing the paper stack from the standard output bin.

Replace all originals if restarting job.

Instructions to replace originals when restarting a job.

Replace [color] cartridge, 0 estimated pages remain [88.xy]

Message to replace color cartridge when estimated pages remaining is zero.

Replace [color] cartridge, printer region mismatch [42.xy]

Troubleshooting for color cartridge region mismatch.

Replace [type] imaging kit, 0 estimated pages remain [84.xy]

Message to replace imaging kit when estimated pages remaining is zero.

Replace defective [type] imaging kit [31.xy]

Instructions for replacing a defective imaging kit.

Replace jammed originals if restarting job.

Instructions for replacing jammed originals when restarting a job.

Replace maintenance kit, 0 estimated pages remain [80.xy]

Message indicating maintenance kit is due and has zero estimated pages remaining.

Replace missing [type] imaging kit [31.xy]

Instructions for installing a missing imaging kit.

Replace missing waste toner bottle [82.xy]

Instructions for installing a missing waste toner bottle.

Replace unsupported [color] cartridge [32.xy]

Instructions for removing and installing a supported color cartridge.

Replace unsupported [type] imaging kit [32.xy]

Instructions for removing and installing a supported imaging kit.

Replace waste toner bottle [82.xy]

Instructions for replacing the waste toner bottle.

Restore held jobs?

Option to restore or not restore held jobs stored in printer hard disk.

Scanner automatic feeder cover open

Instruction to close the ADF cover.

Scanner disabled by admin [840.01]

Message indicating scanner is disabled by administrator.

Scanner jam, remove all originals from the scanner [2yy.xx]

Instructions for clearing jammed paper from the scanner.

Scanner jam, remove jammed originals from the scanner [2yy.xx]

Instructions for removing jammed originals from the scanner.

SMTP server not set up. Contact system administrator.

Troubleshooting for SMTP server setup issues.

Some held jobs were not restored

Message indicating some held jobs were not restored.

Standard network software error [54]

Troubleshooting steps for standard network software errors.

Standard USB port disabled [56]

Troubleshooting steps for a disabled standard USB port.

Supply needed to complete job

Instructions when a supply is needed to complete a job.

Too many flash options installed [58]

Troubleshooting for having too many flash options installed.

Too many trays attached [58]

Troubleshooting steps for having too many trays attached to the printer.

[Type] imaging kit low [84.xy]

Message indicating a type of imaging kit is low.

[Type] imaging kit nearly low [84.xy]

Message indicating a type of imaging kit is nearly low.

[Type] imaging kit very low, [x] estimated pages remain [84.xy]

Message indicating a type of imaging kit is very low with estimated pages remaining.

Unformatted flash detected [53]

Troubleshooting steps for unformatted flash memory.

Waste toner bottle nearly full [82.xy]

Message indicating the waste toner bottle is nearly full.

Weblink server not set up. Contact system administrator.

Troubleshooting for Weblink server setup issues.

Solving printer problems

General troubleshooting steps for printer issues.

Basic printer problems

Troubleshooting steps for common printer issues like blank display or non-response.

Printer display is blank

Steps to troubleshoot when the printer display is blank.

The printer is not responding

Troubleshooting steps when the printer is unresponsive.

Option problems

Troubleshooting steps for problems related to printer options.

Cannot detect internal option

Troubleshooting steps when an internal printer option cannot be detected.

Cannot detect memory card

Troubleshooting steps when a memory card is not detected.

Tray problems

Troubleshooting steps for issues related to printer trays.

Paper feed problems

Troubleshooting steps for paper feed issues like jammed pages or frequent jams.

Jammed pages are not reprinted

Troubleshooting steps if jammed pages are not reprinted automatically.

Paper frequently jams

Steps to resolve frequent paper jams.

Paper jam message remains after jam is cleared

Troubleshooting steps when a paper jam message persists after clearing.

Solving print problems

Troubleshooting steps for various print job issues.

Printing problems

General information about printing problems.

Confidential and other held jobs do not print

Troubleshooting steps when confidential or held jobs do not print.

Error message about reading the flash drive appears

Troubleshooting steps when an error message appears about reading the flash drive.

Incorrect characters print

Troubleshooting steps when incorrect characters are printed.

Job prints from the wrong tray or on the wrong paper

Troubleshooting steps when jobs print from the wrong tray or on the wrong paper.

Large jobs do not collate

Troubleshooting steps when large jobs do not collate correctly.

Multiple-language PDF files do not print

Troubleshooting steps for issues with printing multi-language PDF files.

Printing slows down

Reasons and solutions for slow printing speed.

Print jobs do not print

Troubleshooting steps when print jobs do not print at all.

Print job takes longer than expected

Steps to resolve print jobs taking longer than expected.

Tray linking does not work

Troubleshooting steps when tray linking functionality fails.

Unexpected page breaks occur

Steps to resolve unexpected page breaks in print output.

Print quality problems

General troubleshooting for print quality issues.

Characters have jagged or uneven edges

Troubleshooting steps for jagged or uneven character edges in prints.

Clipped pages or images

Troubleshooting steps for pages or images that are clipped.

Gray background on prints

Troubleshooting steps for gray background appearing on prints.

Horizontal voids appear on prints

Troubleshooting steps for horizontal voids appearing on prints.

Skewed print

Troubleshooting steps for prints that appear skewed.

Streaked horizontal lines appear on prints

Troubleshooting steps for streaked horizontal lines on prints.

Streaked vertical lines appear on prints

Troubleshooting steps for streaked vertical lines on prints.

Toner fog or background shading appears on prints

Troubleshooting steps for toner fog or background shading on prints.

Toner rubs off

Troubleshooting steps for toner rubbing off prints.

Toner specks appear on prints

Troubleshooting steps for toner specks appearing on prints.

Transparency print quality is poor

Troubleshooting steps for poor print quality on transparencies.

Uneven print density

Troubleshooting steps for uneven print density.

Vertical voids appear on prints

Troubleshooting steps for vertical voids appearing on prints.

Color quality problems

FAQ about color printing and understanding RGB and CMYK color.

FAQ about color printing

Frequently asked questions about color printing.

What is RGB color?

Explanation of RGB color and how it's used in displays.

What is CMYK color?

Explanation of CMYK color and its use in printing.

How is color specified in a document to be printed?

Information on how software programs specify document color using RGB or CMYK.

How does the printer know what color to print?

Explanation of how the printer uses color conversion tables to reproduce colors.

What is manual color correction?

Details on enabling and using manual color correction settings.

Prints on color transparencies appear dark when projected

Troubleshooting for dark prints on color transparencies when projected.

The color of the print does not match the color of the original file

Troubleshooting steps when print colors do not match the original file colors.

The print appears tinted

Troubleshooting steps for prints that appear tinted.

Solving copy problems

Troubleshooting steps for various copying issues.

Copier does not respond

Troubleshooting steps when the copier function is unresponsive.

Partial document or photo copies

Troubleshooting steps for partial document or photo copies.

Scanner unit does not close

Troubleshooting steps when the scanner unit does not close properly.

Poor copy quality

Troubleshooting steps for poor copy quality.

Scanning takes too long or freezes the computer

Troubleshooting steps when scanning takes too long or freezes the computer.

Poor scanned image quality

Troubleshooting steps for poor scanned image quality.

Partial document or photo scans

Troubleshooting steps for partial document or photo scans.

The scanner does not respond

Troubleshooting steps when the scanner is not responding.

Solving home screen applications problems

Troubleshooting steps for errors occurring with home screen applications.

An application error has occurred

Steps to take when an application error occurs.

Embedded Web Server does not open

Troubleshooting steps when the Embedded Web Server cannot be accessed.

Contacting customer support

Information on how to contact Lexmark customer support for assistance.

Maintaining the printer

Cleaning printer parts

Instructions for cleaning the printer's exterior and interior parts.

Cleaning the printer

Steps for cleaning the printer's exterior, including warnings about cleaners.

Cleaning the scanner glass

How to clean the scanner glass and ADF glass to improve copy and scan quality.

Checking the status of parts and supplies

How to check the status of printer parts and supplies via control panel or Embedded Web Server.

Estimated number of remaining pages

Information on how the estimated number of remaining pages is calculated and its accuracy.

Ordering supplies

Information on how to order supplies, including toner cartridges and imaging kits.

Using genuine Lexmark parts and supplies

Importance of using genuine Lexmark parts and supplies for performance and warranty.

Ordering toner cartridges

Details on ordering toner cartridges, including part numbers and estimated yields.

Return Program cartridges

Part numbers for return program toner cartridges in different regions.

Standard Yield regular toner cartridges

Part numbers for standard yield regular toner cartridges.

High Yield regular toner cartridges

Part numbers for high yield regular toner cartridges.

Extra High Yield regular toner cartridges

Part numbers for extra high yield regular toner cartridges.

Ordering imaging kits

Part numbers for black and color imaging kits.

Ordering a maintenance kit

Information on ordering maintenance kits, including part numbers and types.

Ordering a waste toner bottle

Part number for ordering a waste toner bottle.

Storing supplies

Guidelines for storing printer supplies in a cool, clean area.

Replacing supplies

Instructions for replacing printer supplies.

Replacing the waste toner bottle

Step-by-step guide for replacing the waste toner bottle.

Replacing a black and color imaging kit

Instructions for replacing the black and color imaging kit.

Replacing toner cartridges

Guide for replacing toner cartridges, with warnings about non-Lexmark cartridges.

Replacing a developer unit

Instructions for replacing the developer unit when print quality defects occur.

Moving the printer

Safety precautions and guidelines for safely moving the printer.

Before moving the printer

Safety warnings regarding printer weight and proper lifting techniques.

Moving the printer to another location

Precautions for safely moving the printer and its hardware options.

Shipping the printer

Guidance on using original packaging when shipping the printer.

Saving money and the environment

Saving paper and toner

Tips for saving paper and toner, including duplex printing and N-up printing.

Using recycled paper

Information on using recycled office paper suitable for laser printers.

Conserving supplies

Methods to conserve supplies, such as using both sides of paper and placing multiple pages per sheet.

Use both sides of the paper

How to enable duplex printing for conserving paper.

Place multiple pages on one sheet of paper

How to print multiple pages on a single sheet of paper.

Check your first draft for accuracy

Tips for checking print accuracy before final printing or copying.

Saving energy

Information on saving energy through Eco-Mode and Quiet Mode settings.

Using Eco-Mode

Steps to configure Eco-Mode settings for energy savings.

Reducing printer noise

How to enable Quiet Mode to reduce printer noise.

Adjusting Sleep mode

How to decrease the time before the printer enters Sleep mode.

Using Hibernate mode

Explanation of Hibernate mode as an ultra-low-power operating mode.

Setting Hibernate Timeout

How to set the time the printer waits before entering a reduced power state.

Using Schedule Power Modes

How to schedule printer power modes for reduced power or ready state.

Adjusting the brightness of the printer display

How to adjust the printer display brightness to save energy or improve readability.

Recycling

Information on Lexmark's recycling programs for products and packaging.

Recycling Lexmark products

Instructions on how to return Lexmark products for recycling.

Recycling Lexmark packaging

Information about the recyclability of Lexmark packaging materials.

Returning Lexmark cartridges for reuse or recycling

Details on the Lexmark Cartridge Collection Program for reuse or recycling.

Securing the printer

Using the security lock feature

How to attach a security lock to secure the printer in place.

Statement of Volatility

Information on types of memory storing settings and user data.

Erase the content of any installed printer memory

Circumstances under which printer memory content should be erased.

Disposing of a printer hard disk

Steps for secure disposal of printer hard disks in high-security environments.

Erasing volatile memory

How to erase volatile memory (RAM) by turning off the printer.

Erasing non-volatile memory

Steps to erase individual settings, device and network settings, and embedded solutions.

Erasing printer hard disk memory

Instructions for erasing printer hard disk memory using the control panel.

Configuring printer hard disk encryption

Enabling hard disk encryption to prevent sensitive data loss.

Finding printer security information

Where to find additional information on printer security.

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