5 Close the door.
6 Remove the tray.
7 Push the duplex unit latch to open the duplex unit.
8 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
9 Close the duplex unit.
10 Insert the tray.
Paper jam in the rear door
1 Open the front door.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Troubleshoot a problem 197
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